Trainee (m / f / d) Consulting and Customer Success

Aareon Deutschland GmbH; Dortmund; Vor Ort; EUR 35.000 - 55.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht motivierte Talente für ein 6-monatiges Trainee-Programm im Bereich Consulting und Customer Success. Diese spannende Gelegenheit bietet die Möglichkeit, wertvolle Erfahrungen zu sammeln und die Fähigkeiten in einem dynamischen Umfeld zu entwickeln. Sie werden in verschiedenen Bereichen wie Beratung, Kundenbetreuung und technischem Support geschult, während Sie aktiv zur Optimierung von Geschäftsprozessen beitragen. Das Unternehmen fördert eine inklusive Kultur, in der Vielfalt und persönliche Entwicklung geschätzt werden. Wenn Sie bereit sind, Ihre Karriere in der Immobilienbranche zu starten, ist dies die perfekte Gelegenheit für Sie.

Leistungen

30 Tage Urlaub

Flexible Arbeitszeiten

Mobiles Arbeiten

Persönliche Weiterbildung

JobRad für Radfahren

Qualifikationen

• Abgeschlossenes Studium oder Berufsausbildung in relevanten Bereichen.
• Erste Erfahrungen in der Immobilienbranche sind von Vorteil.

Aufgaben

• Einarbeitung in Consulting, Customer Success und Support.
• Unterstützung bei der Analyse und Optimierung von Geschäftsprozessen.

Kenntnisse

Kommunikationsfähigkeiten

Interkulturelle Zusammenarbeit

Analytische Fähigkeiten

Ausbildung

Bachelor in Betriebswirtschaft

Master in Immobilienwirtschaft

Abgeschlossene Berufsausbildung

Jobbeschreibung

Aareon is the leading provider of SaaS solutions for the European property industry. With our software, we digitise and connect the industry and support our clients in optimising processes and acting more sustainably. Our solutions address the major challenges of our time: climate change, housing shortage and skills shortage.

We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.

Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU!

What do the areas of Consulting, Customer Success and Support have in common? That's right! They are part of your 6-month trainee programme at Aareon.

For 67 years, we have been creating digital solutions in the real estate sector throughout Europe and advising our customers as a leading provider of SaaS solutions. We are looking for motivated and committed talents who share our passion and want to join our diverse team.

Start with us the trainee programme in October 2024 and seize the opportunity to gain valuable experience and a boost of knowledge by starting your career as a trainee (m / f / d) in Consulting and Customer Success. Afterwards, you will continue directly in your home base, which we will determine together in our first introductory meeting.

What you can expect:

1. On-the-job training: familiarisation with the areas of Consulting, Customer Success and Support as well as the practical development of necessary skills and knowledge.
2. Consulting and advice: Support in the analysis and optimisation of business processes for our customers in the housing industry.
3. Customer Success: Ensuring the satisfaction and success of our customers through continuous support and advice.
4. Support: Processing and technical support and handling of incoming customer enquiries.
5. Outstanding projects: Within the divisions, you are allowed to take personal responsibility for your tasks in project assignments.
6. Company culture: Working on an equal footing and an informal culture with specialists and managers.
7. Further development: Our mentorship and buddy programme offers you the opportunity to grow professionally and develop continuously.

What you should bring with you:

1. Completed vocational training, e.g. property management assistant (m / f / d), digitalisation management assistant or bachelor's / master's degree in real estate, business administration (BWL), marketing or a related field.
2. Experience in the context of internships, working student activities or initial professional experience is desirable, but not a must-have.
3. Initial experience or in-depth knowledge of the housing industry is required.
4. Excellent communication skills and a confident demeanour.
5. Openness towards variety, diversity and intercultural cooperation.
6. An open-minded mindset and enjoy working with us to drive forward an agile and modern working environment.

Our benefits:

1. 30 days holiday and days off on 24 and 31 December.
2. Work-life balance through flexible and mobile working.
3. Future-orientated workplace in the growth segment of IT solutions on a stable foundation.
4. Room for personal development through personalised training.
5. JobRad for living and cycling.

Apply now and actively shape your future with us in an inclusive working environment! We look forward to receiving your application.