TechOps Engineer

Talon.One; Berlin; On-site; EUR 85,000 - 110,000; Full time

Benefits offered by this job

Learning budget

Annual leave 30 days

Home office allowance

Work from abroad 90 days

Pension contributions subsidy

Dog-friendly office

Job summary

Talon.One in Berlin is seeking a hands-on SRE / Production Engineer to keep our production systems reliable, scalable, and easy to operate. You will automate repetitive work, build pragmatic tooling, and partner with R&D to strengthen monitoring, releases, and incident response.

You will own incident workflows with Incident.io, improve observability, runbooks, and collaborate across teams to reduce toil. The role offers an opportunity to work with Grafana, Datadog, Kubernetes, and GCP in a

Qualifications

• 2–4 years in TechOps, DevOps, SRE or similar.
• Experience with SaaS or cloud production systems.
• Comfort with Linux, CLI, logs and monitoring.
• Automation mindset: automate repetitive work.
• Structured troubleshooting approach.
• Proactive in improving systems and tooling.
• Collaboration across engineering teams.

Responsibilities

• Eliminate manual toil with automation and internal tools.
• Design and integrate AI-driven operations.
• Own and optimize Incident.io workflows.
• Maintain observability stack: dashboards and alerts.
• Improve runbooks and production workflows.
• Support core production systems, health checks.

Skills

TechOps

DevOps

SRE

Automation

Observability

Team collaboration

Tools

Grafana

Datadog

Prometheus

Sentry

Incident.io

Kubernetes

GCP

Terraform

Helm

Job description

ABOUT THE TEAM & ROLE

Our SRE / Production Engineering team is responsible for keeping Talon.One reliable, scalable, and easy to operate. We work closely with engineering teams across R&D to improve how we monitor, release, troubleshoot, and run our production systems.

This is a hands-on role for someone who loves solving production-level problems, automating repetitive work, and building pragmatic tooling to make life safer and easier for the engineers around them.

ONCE YOU ARE HERE, YOU WILL:

• Eliminate Toil: Identify manual or repetitive operational friction across R&D and build clean scripts, automation, and internal tools to solve it permanently.


• Pioneer AI-Driven Operations: Design, build, and integrate AI agents to streamline operational workflows, ensuring proper guardrails, monitoring, and human oversight for safe execution.


• Level Up Incident Management: Own and optimize our Incident.io workflows, automation, and integrations. Stay closely engaged with incident response and participate in post-incident reviews to identify friction and turn learnings into improvements to tooling, coordination, and processes, without taking on incident responder responsibilities.


• Enhance Observability & System Health: Maintain and refine monitoring, alerting, and dashboards across our observability stack. You will dive into logs, metrics, and production data to investigate operational edge cases.


• Optimize Workflows & Runbooks: Partner directly with SRE and R&D teams to identify operational pain points, turning messy procedures into clear, automated runbooks.


• Support Core Production Systems: Collaborate with SREs on database maintenance tasks, health checks, and release/deployment workflows where production reliability is impacted.

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 2–4 years of experience in TechOps, DevOps, SRE, Production Engineering, or a similar technical role


• Experience working with production systems in a SaaS or cloud environment


• Comfortable working with Linux, command-line tools, logs, and monitoring


• Experience with scripting or automation and a mindset of \"if we do it twice, can we automate it?\"


• A structured approach to troubleshooting and solving operational problems


• Proactive attitude towards improving systems, processes, and tooling


• Ability to work collaboratively with engineers across different teams


• Willingness to learn and build deeper expertise in production systems and reliability

NICE TO HAVE

• Familiarity with core SRE concepts, such as Service Level Indicators/Objectives (SLIs/SLOs) and error budgets.


• Experience with observability platforms such as Grafana, Datadog, Prometheus, or Sentry


• Experience with Kubernetes and GCP


• Experience working with APIs, integrations, CI/CD, or infrastructure automation

OUR TECH STACK

• Cloud & Infrastructure: Google Cloud Platform (GCP), Kubernetes, containerized workloads


• Infrastructure as Code: Terraform / Helm


• Observability & Incident Ops: Grafana, Datadog, Sentry, Incident.io


• Databases: PostgreSQL


• Automation & CI/CD: Go, Python, Bash, GitHub Actions / CI/CD tooling

WHAT'S IN IT FOR YOU:

• 120+ team of engineers, product managers and product designers in Berlin


• Leaders with 8+ years of experience building our promotions engine


• €1,000 annual learning budget and free German language courses to boost your skills


• 30 days of annual leave, plus extra paid days for your birthday and moving day


• Home office setup budget, a monthly home office allowance


• Freedom to work from abroad for up to 90 days worldwide!


• Mental health support with nilo.health and a discounted Urban Sports Club membership


• 20% company subsidy on your pension contributions


• Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome


• Lease your ideal bike through BusinessBike

WHY YOU SHOULD WORK FOR US:

• The right attitude: modern methods and a diverse, creative workspace with an open and international culture


• Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team


• Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn


• A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware


• High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

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