Technical Tire & Service Analyst (Any EMEA Location)

Goodyear; Köln; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An innovative company is seeking a detail-oriented Analyst to join their dynamic team. This role involves ensuring the accuracy and compliance of job approvals for Mileage Fleet Mobility customers. You will collaborate across various functions and cultures, leveraging your analytical skills to navigate complex processes. The ideal candidate will possess strong technical knowledge of tires and excellent communication skills, enabling effective discussions with service providers. If you are organized, structured, and ready to make an impact in a hybrid work environment, this opportunity is perfect for you.

Qualifikationen

• Strong understanding of business practices across different countries.
• Ability to oversee complex processes and adapt to organizational guidelines.

Aufgaben

• Ensure timely approval of jobs in Fleet Online Solutions for Mileage Fleet Mobility customers.
• Monitor job approval processes and support development of functionalities.

Kenntnisse

Analytical Skills

Problem-Solving Skills

Communication Skills

Technical Knowledge on Tires

Organizational Skills

Business Acumen

Jobbeschreibung

Start something great today. Go Goodyear

Location : Germany / Cologne Remote work : Hybrid Organization : Fleet Front Office & Back Office Europe

The opportunity

We are looking for an Analyst, to join our team preferably located in : Iberia, DACH, Italy, and Luxembourg.

On this position you will :

• Responsible for the correct and timely approval of jobs entered in FOS (Fleet Online Solutions) by the service providers on behalf of our Mileage Fleet Mobility customers.
• Ensure that the jobs to be approved comply with our internal rules and criteria / tire policy set out in the contracts with our Fleet Mobility customers.
• Verify the necessity of the job and ensure alignment with organizational and contractual guidelines.
• Monitor the automated job approval process and support further development and potential adaptations of this functionality.
• Manually process jobs that deviate from the predefined rules or contract criteria. Analyze the cases and coordinate the next steps with our Fleet Service Technicians.

Key Capabilities :

• Ability to partner across multiple functions and multi-cultural geographies
• Technical knowledge on tires mandatory
• Experience in a field position (technician, sales,...) is an asset
• Organized and structured, able to oversee complex processes
• Strong Business acumen - understand business specificities in different countries
• Excellent problem-solving skills and analytical capabilities
• Communication skills - ability to discuss critical cases with service providers
• English is mandatory; as an asset : business proficiency in French, Spanish, German or Italian