Technical Team Leader

Serco Group plc; München; Hybrid; EUR 50.000 - 90.000; Vollzeit

Zusammenfassung

Join a forward-thinking company that has been a trusted partner to European Institutions for over 30 years. This role offers a unique opportunity to leverage your IT expertise while contributing to innovation in public services. You will be part of a diverse team committed to excellence, where your skills in analytical problem-solving and decision-making will shine. With a focus on collaboration and inclusion, this position not only promises professional growth but also the chance to make a meaningful impact in the public sector. Embrace the opportunity to work in a dynamic environment that values diversity and supports flexible working arrangements.

Leistungen

Comprehensive benefits package

Diversity and inclusion initiatives

Flexible working arrangements

Qualifikationen

• Minimum 5 years of relevant experience in IT or related fields.
• Bi-lingual proficiency in English and either French or German is required.

Aufgaben

• Manage and support various ICT services for European Institutions.
• Ensure effective communication and conflict resolution within teams.

Kenntnisse

Reporting and presentation skills

Decision-making skills

Analytical skills

Problem-solving skills

Organisational skills

Conflict management

Technical competencies (EPO or similar systems)

Bi-lingual proficiency (English and French or German)

Jobbeschreibung

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations with a wide range of services including ICT support, infrastructure, operations, and development, as well as managing contact centres for key European Institutions, agencies, and organisations across Europe.

Main Responsibilities

• Minimum 5 years of relevant experience
• Reporting and presentation skills
• Decision-making skills, especially under pressure
• Analytical and problem-solving skills
• Organisational skills
• Ability to manage conflict effectively
• Technical competencies (EPO or similar systems)
• Bi-lingual proficiency in English and French or German

About the Company

Serco is a leading provider of public services. Our clients include governments and other entities in the public sector. We operate internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health, and Citizen Services, delivered in the UK & Europe, North America, Asia Pacific, and the Middle East. More information can be found at Serco | Europe.

Why should you join Serco?

• Opportunity to contribute to innovation in public services
• A company committed to diversity and inclusion
• Permanent employment with a comprehensive benefits package

Our Commitment to Diversity and Inclusion

At Serco, we prioritize people for their performance and potential. We support the needs of all colleagues, valuing a diverse mix of backgrounds, experiences, and opinions that strengthen our culture.

We encourage applications from diverse candidates, including disabled applicants who meet minimum criteria. We are open to discussing accommodations for interviews and flexible working arrangements, including hybrid work models.

In the UK, we are proud to be a Disability Confident Leader and hold the Gold Inclusive Employer Standard; in Belgium, we are partners of Diversicom; and in Germany, we are members of the Charter der Vielfalt.

Additional Information

If you have questions, please contact the Serco Europe Recruitment Team.

Employment offers are contingent upon verification of identity and employment eligibility documents.

For any assistance, please reach out to the recruitment team.

This role is categorized under IT Professionals (All types).