Technical Support Specialist

TieTalent; Ulm; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Join a forward-thinking company in the semiconductor industry as a Technical Support Specialist. This role offers an exciting opportunity to provide essential technical support to customers, ensuring the smooth installation and maintenance of cutting-edge equipment. You will be responsible for troubleshooting issues and delivering outstanding customer service, all while enjoying the flexibility of a home office setup. If you are passionate about technology and eager to make a difference in a dynamic field, this position is perfect for you.

Qualifikationen

• Technical Bachelor level or equivalent by experience.
• Strong technical support and troubleshooting skills.

Aufgaben

• Installation and startup of equipment.
• Troubleshooting and repair of equipment.
• Providing on-call and email support to customers.

Kenntnisse

Technical Support

Troubleshooting

Installation

Customer Service

Ausbildung

Technical Bachelor

Jobbeschreibung

About the Job

This is an exciting opportunity to work as a Technical Support Specialist for a leading company in the semiconductor industry. As a Field Service Engineer, you will be responsible for providing technical support to customers, including installation, maintenance, and troubleshooting of equipment.

Key Responsibilities

1. Installation and startup of equipment
2. Troubleshooting and repair of equipment
3. Providing on-call and email support to customers

Requirements

• Location: Home Office, preferably in Germany (München, Stuttgart, or Reutlingen area)
• Travel requirements: Willingness to travel for support to other German and Austrian customers; occasional support to other European countries or outside Europe
• Education: Technical Bachelor level or equivalent by experience

Languages

• English