Technical Support Engineer (f/m/d)

Vestas; Hamburg; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading renewable energy company seeks a Technical Support Engineer to enhance turbine performance within their Technical Support Control Systems Team. You'll provide vital support to service technicians, ensuring the link between R&D and local business units, while being part of a dedicated team focused on innovation and safety.

Qualifikationen

• Proficient in German (C1/C2) and conversational English.
• Electrical or mechanical education with wind industry experience preferred.
• High attention to detail with problem-solving abilities.

Aufgaben

• Provide support to service technicians for troubleshooting and turbine performance.
• Act as a liaison between Technical Support NCE and Technology R&D.
• Prepare technical reports and present at customer meetings.

Kenntnisse

Proficient communication in German

Proficient communication in English

Commercial skills

Problem-solving skills

Attention to detail

Ausbildung

Electrical or mechanical education

Relevant Engineering education (e.g., Electrical, Mechanical, Marine)

Tools

Familiar with ERP systems (Salesforce, Toolkit)

Knowledge of WTG control systems (Toolkit, VOB, VTM, VAX)

Jobbeschreibung

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Technical Support Engineer (f/m/d), Harburg

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Client:

Location:

Harburg, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

35fdd4f2e001

Job Views:

2

Posted:

30.06.2025

Expiry Date:

14.08.2025

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Job Description:

Join our high-experience Technical Support Control Systems Team and be the vital link between R&D and local business units, enhancing turbine performance and innovation at Vestas!

Region NCE > Service Operation > Tech. Support Control Systems NCE

Technical Support Control Systems Team is a sub department of Technical Support NCE, supporting Service and Construction business in entire NCE region, in terms of technical knowledge and acting as the link between R&D and local business units. The main areas of support are turbine troubleshooting and turbine performance tasks.
Joining Technical Support Control Systems Team, you will be part of a high experience team. Contributing to implementing Vestas strategy, supporting the Service and Construction organizations and local business units with technical knowledge, secure customer focus and safety. The team consists today of persons.

Responsibilities

• Providing direct support to service technicians in troubleshooting and repair jobs with focus on turbine performance as well as advanced troubleshooting for down Turbines and create guides (VGAs) for Service technicians
• Provide timely and correct responses and support to the Service and Construction organizations
• Be the link between Technical Support NCE and Technology R&D
• Secure CIR creation.
• Providing answers to technical questions to internal and external stakeholder (C4C). Prepare technical customer reports and presenting technical matters at customer meetings
• Ensure technical knowledge is shared within WTG Engineering & Technical Support teams in NCE and stay connected to NCE and global WTG Engineering & Technical Support community within Vestas
• Support introduction of new WTG types

Qualifications

• Proficient communication skills in German (C1/C2) and English (conversational)
• Electrical or mechanical education + working experience from the wind industry. Or, relevant Engineering education, such as: Electrical, Mechanical or Marine Engineering
• Experience from the wind industry is beneficial
• Familiar with ERP (Salesforce and Toolkit)
  
• Commercial skills - being able to run project and communication skills both verbal and written
• Ability to participate as part of an international environment
• Good knowledge of WTG control systems (Toolkit, VOB, VTM, VAX etc.)
• Ability to organize and priorities tasks
• Able to work both with limited supervision and in teams
• Good pragmatical and problem-solving skills
• High attention to detail and a solid focus on quality and safety

Additional Information
The position reports directly to Manager, Tech. Support Control Systems NCE. The position can be filled in Husum, Hamburg, Berlin, Rheine or Gotha.
Please note: Applications are handled on an ongoing basis. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.

DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.