Technical Solutions Consultant (French-speaking) - Mainz

Edmund Optics; Groß-Gerau; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

Join an innovative company where you will be a key member of the customer support team, providing essential technical assistance across Europe. This role offers a dynamic work environment with opportunities to engage in exciting projects, from product recommendations to account management. You'll collaborate with a passionate team dedicated to excellence in optics and imaging, contributing to cutting-edge technologies that shape the future. With a commitment to inclusivity and professional growth, this position is perfect for those eager to make a meaningful impact while enjoying a vibrant workplace culture.

Leistungen

Company pension scheme

Hybrid working options

Extensive training and development opportunities

Cycle to Work scheme / Jobbike program

Company events

Qualifikationen

• Eager candidates who can provide technical assistance and product recommendations.
• Ability to manage customer inquiries and collaborate with global teams.

Aufgaben

• Provide technical assistance and product recommendations to customers.
• Manage accounts and participate in marketing initiatives.

Kenntnisse

Fluent in French

Fluent in English

Strong communication skills

Problem-solving skills

Ausbildung

Bachelor's degree in Science or Engineering

Tools

MS Office

Jobbeschreibung

Mainz, Germany

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're committed to building a vibrant community. As part of our team, you'll work alongside dynamic, diverse individuals from various backgrounds, all dedicated to providing excellent technical customer support.

We're looking for a

As a key member of our customer support team, you'll be the go-to expert for technical assistance across Europe. Your responsibilities will include helping customers select the right products, managing accounts, and participating in projects such as writing articles or designing demos. This role offers diverse and engaging opportunities.

Essential Functions :

• Providing technical assistance and product recommendations
• Handling customer inquiries and managing accounts
• Collaborating with global teams and supporting marketing initiatives

Qualifications :

We seek candidates eager to make a difference. The following are the typical knowledge, skills, and abilities required. We value inclusivity and can provide reasonable accommodations for individuals with diverse abilities to perform essential functions.

Your profile :

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer :

Join Edmund Optics for an exciting experience! Along with a competitive salary, we provide a range of perks, including:

• Company pension scheme
• Hybrid working options
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events
• A passionate, forward-thinking team that knows how to work hard and have fun

If you're ready to explore the world of optics with us, apply now and help shape the future!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.