TECHNICAL SERVICE CONSULTANT (M/F/D) MAINFRAME OUTSOURCING MANAGEMENT

Generali Deutschland AG; Aachen; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Generali Deutschland AG is seeking a Technical Service Consultant specializing in Mainframe Outsourcing Management. This mid-senior level role involves managing mainframe services, supporting internal teams, and working with customers on daily operations and projects. Ideal candidates will hold a degree in IT and possess strong communication skills, along with a demonstrated understanding of mainframe technologies.

Qualifikationen

• Relevant work experience in IT.
• Knowledge of Mainframe technologies and z/OS.
• Familiarity with Generali Mainframe environment is preferred.

Aufgaben

• Support GOSP customers with daily Mainframe operations and projects.
• Manage services provided by the service provider.
• Participate in risk security and certification processes for Mainframe services.

Kenntnisse

Communication

Presentation

Teamwork

Conflict Resolution

Solution-oriented

Customer-oriented

Ausbildung

Degree in IT

Tools

ITIL

Jobbeschreibung

TECHNICAL SERVICE CONSULTANT (M/F/D) MAINFRAME OUTSOURCING MANAGEMENT

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Job Overview

The Mainframe Outsourcing Management unit is responsible for managing mainframe services and providing consultancy within the Generali group. This role involves supplier management and supporting internal units with mainframe topics.

Responsibilities

• Support GOSP customers with daily Mainframe operations and projects.
• Manage and oversee services provided by the service provider.
• Assist in monitoring, analyzing, and optimizing Mainframe services with the service provider.
• Support GOSP management on Mainframe-related issues.
• Participate in risk security, auditing, and certification processes related to Mainframe services, including ISAE and ISO audits.

Candidate Profile

• Degree in IT with relevant work experience.
• Strong communication, presentation, and confidence.
• High engagement and customer-oriented approach.
• Solution-oriented with teamwork and conflict resolution skills.
• Knowledge of IT Service Management frameworks (e.g., ITIL).
• Deep understanding of Mainframe technologies, z/OS, and subsystems.
• Entrepreneurial mindset.
• Familiarity with Generali Mainframe environment (preferred).
• Fluent in German and English (written and spoken).

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Information Technology
• Industry: Insurance

This job is active and accepting applications.