Technical Service and Development Scientist - Wire & Cable

DOW PRODUKTIONS UND VERTRIEBS & CO. OHG; Wiesbaden; Vor Ort; EUR 50.000 - 90.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Technical Service and Development Scientist, where you will innovate and drive projects in the Wire & Cable market. This role focuses on Telecom Cable projects, offering the chance to develop cutting-edge products that meet customer needs and market trends. You'll collaborate with diverse teams, ensuring technical success while upholding the highest standards of safety and sustainability. If you're passionate about science and eager to make a meaningful impact, this position is your opportunity to contribute to a sustainable future through innovation and collaboration.

Leistungen

Equitable base pay and bonus opportunities

Comprehensive health benefits

Competitive retirement program

Employee stock programs

Training and mentoring opportunities

Role-based flexibility

Global Paid Time Off policies

Qualifikationen

• Master's or PhD in Chemical, Mechanical, or Electrical Engineering required.
• Experience in cable extrusion and customer service is essential.

Aufgaben

• Lead new product development in the Wire & Cable segment.
• Provide technical support and troubleshoot for customers.

Kenntnisse

Customer Orientation

Innovation

Cable Extrusion Technology

Technical Service

Project Management

Communication Skills

Problem Solving

Ausbildung

Master's degree in Chemical Engineering

PhD in relevant field

Tools

Technical Documentation

Market Analysis Tools

Jobbeschreibung

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

We are looking for a customer-oriented and innovation-driven individual to join our team as Technical Service and Development Scientist for Wire & Cable, located in Wiesbaden, Germany.

The incumbent is part of the Technical Service and Development (TS&D) group within the Packaging and Specialty Plastics business. The TS&D Scientist for this position will work on the Wire & Cable market, focusing mainly on Telecom Cable projects and customers.

The Wire & Cable TS&D Scientist is accountable for the development and implementation of products to meet the relevant market trends and customer requirements with a goal to deliver significant value growth through technical differentiation. The TS&D Scientist should drive projects that fulfill customer needs and that are in line with the market strategy.

The incumbent masters the cable extrusion converting technology and should provide the technical service required to the technical success of the Dow Solution at their customers. The TS&D Scientist is accountable for reporting all technical findings at customers through reports of call, technology developments via CRI reports, and to protect innovation by filing appropriate patent disclosures. The TS&D Scientist is responsible for assessing the value of his / her projects and reporting the value upon project implementation.

Responsibilities

1. To live the safety standards, code of conduct and ethic principles of the Dow Chemical Co. and ensure that the development work is carried out using the highest standards in terms of sustainable development.
2. To lead technically new product, application and technology implementation in the Wire & Cable segment (Focus on Telecom Market) according to the business strategy.
3. Provide technical support to customers to implement new products and troubleshoot in case of technical issues.
4. To interface with technical, engineering and commercial teams and counter parties within the customer's organization. To translate identified needs into product and application development opportunities. To establish and maintain sound relationships with counter parties.
5. To identify emerging competitive technology threats and drive the development of solutions that respond to such threats.
6. To address the identified technical unmet needs in new product developments aligned with the Marketing participation plans by teaming up with other R&D groups in Dow or external ones with a goal to minimize time-to-market for new products and technologies.
7. To collect market opportunities and translate those into technical unmet needs at all members of the value chain based on the market strategies.
8. To create and share effective technical documentation that will help to leverage application and product knowledge (presentations, external and internal papers, customer visit reports, internal technical reports, etc.).
9. To charter new projects with clear descriptions of the project scope, the timeline for project milestones and the assessment of the value of the opportunity.
10. To complete development work using the Scientific Method, carry out literature reviews, formulate technical hypothesis, develop test plans, carry experiments in and provide conclusions and recommendations.
11. To keep clear and updated project documentation featuring basic information as project’s scope, definition, timelines, deliverables, milestones, value assessment etc. in standard formats as per definition by the group and business leadership.
12. To keep building and improving the most effective external network including related machinery manufacturers in order to facilitate new product developments, implementations and qualifications.
13. To travel as required and defined per customer / market needs, while managing expenses within the given travel annual budget.

Qualifications

1. Master's degree, PhD or equivalent in Chemical Engineering, Mechanical Engineering, Electrical Engineering, Material Sciences or Polymer technology.
2. Language Skills: Fluency in English is a must, and other European languages are a plus. Willingness to learn German will be appreciated.
3. Experience on cable extrusion, plastics / polymers processing, material characterization and customer service.
4. Knowledge of Telecom market (Copper Wire and Fiber Optical Cable).
5. Knowledge of Power transmission and flame-retardant technologies is a plus.
6. Flexibility: Travelling within EMEA region up to 30-40%.
7. Other skills and abilities: Creativity and curiosity combined with high technical skills. Outstanding team working spirit – eager and motivated to partner and communicate with other functions in order to achieve superior results. Strong leadership and drive to develop innovation, create value and help capture premiums for the company. Ability to identify, leverage and manage adequate resources to support innovation projects and business opportunities. Willingness to learn, develop oneself and go out of the comfort zone. Strong project management skills.

Benefits – What Dow offers you

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

1. Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
2. Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.
3. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
4. Become a Dow shareholder through various employee stock programs.
5. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
6. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
7. Global Paid Time Off (PTO) policies: Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting our website.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.