Technical Sales Manager, Valida

Sappi; Alfeld (Leine); Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading global provider of woodfiber-based products is seeking a Technical Sales Manager. This role involves developing a new customer base, managing sales targets, and collaborating with various teams to maximize business opportunities. The ideal candidate will have significant sales experience, strong account management skills, and a technical background, with fluency in English being essential.

Qualifikationen

• Minimum of 5 years of relevant sales and new business development experience.
• Experience in personal care and home care markets is considered an advantage.

Aufgaben

• Identify and engage with potential new and existing customers.
• Manage distributor performance and achieve sales targets.
• Negotiate contracts and supply agreements with customers.

Kenntnisse

Account Management

Sales Development

Technical Background

Fluency in English

Reporting Skills

Ausbildung

Bachelor’s Degree

Tools

MS Office

Salesforce

CRM

Jobbeschreibung

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Sappi North America
Sappi North America, headquartered in Boston with corporate offices in Portland, Maine, is a subsidiary of Sappi Limited, a global renewable resource company that uses every part of the tree to make sustainable woodfiber products. With over 12,000 employees and operations in seven countries, we serve customers worldwide. Our diversified businesses include Packaging, Speciality and Graphic Papers, and Dissolving Pulp, offering premium products for various industries. From cosmetics packaging and food industry barrier papers to textiles and clothing, Sappi’s solutions are vital to the future of sustainable alternatives to plastic and other fossil fuel-based products.

Sappi Biotech is looking to hire a Technical Sales Manager for our Valida product. The Technical Sales Manager will develop and grow a new customer base, manage revenue and volume targets, implement product portfolio strategies, and maximize business opportunities through a comprehensive understanding of product applications, market, and customer dynamics within a specific sales region.

Main Responsibilities:

1. Identify, actively pursue, and engage with potential new and existing customers from lead generation to sales closure.
2. Manage distributor performance and achieve sales targets.
3. Develop customer-specific offerings from the product and service portfolio to capitalize on commercial opportunities in collaboration with business management and product management.
4. Liaise with R&D and product management to initiate and steer product improvements and new product development based on market needs and opportunities.
5. Own and manage customer relationships to foster alliances and partnerships.
6. Negotiate contracts and supply agreements with customers.
7. Collaborate with internal sales teams and manage the entire order-to-cash process with customers.
8. Achieve specific revenue and volume targets for customers and regions.
9. Document customer feedback through structured Customer Relationship Management, with scheduled visits per customer.
10. Implement sales and marketing strategies for the portfolio.
11. Manage customer-specific initiatives aligned with sales and marketing strategies.
12. Handle resolution of customer complaints related to sales, quality, and service.
13. Gather and analyze market information for the product portfolio in each region.
14. Manage the debtors' book for the product portfolio and facilitate account query resolution.
15. Coordinate technical support to facilitate the integration of Valida into customer products and processes.
16. Liaise with Technical Product Specialists, Mills, and Logistics personnel regarding non-conforming products or deliveries.
17. Work with the Supply Chain Team to analyze customer needs and optimize routes to market.
18. Anticipate business opportunities and act promptly to capture value.
19. Support management in setting up and implementing sales and marketing strategies for the product portfolio.

Requirements:

• Minimum of 5 years of relevant sales and new business development experience.
• Experience in personal care and home care markets is considered an advantage.
• Bachelor’s degree or equivalent experience required.
• Strong account management skills with a proven track record in a challenging sales environment; a technical background in Chemical Engineering or related fields is advantageous.
• Fluency in English is required; knowledge of French and Spanish is an asset.
• Excellent reporting and systems skills: MS Office, Salesforce, CRM.
• Experience with innovation processes in a B2B environment.
• This role requires regular multi-day travel.

Salary is determined by various factors including the value of the role, market conditions, internal equity, and candidate skills.

Sappi provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Sappi complies with applicable state and local laws governing nondiscrimination in employment.

ABOUT SAPPI

Sappi is a leading global provider of everyday materials made from woodfiber-based renewable resources. As a diversified, innovative, and trusted leader focused on sustainable processes and products, we are committed to building a more circular economy by making what we should, not just what we can.