Technical Property Manager / Facilities Manager - Based in Leipzig

Lumis Living; Leipzig; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Technical Property Manager in Leipzig, where you will oversee the operational management of properties, ensuring compliance with health and safety standards while delivering exceptional customer experiences. This role is perfect for someone with a strong background in facilities management and a passion for maintaining high standards. You will be responsible for managing maintenance teams, liaising with stakeholders, and ensuring budget adherence. If you thrive in a fast-paced environment and enjoy making a difference, this opportunity is for you!

Qualifikationen

• Proven background in property management within a hospitality environment.
• Experience in delivering excellent customer service and managing teams.

Aufgaben

• Manage day-to-day operations of maintenance and compliance for properties.
• Ensure statutory compliance and operational control of facilities.

Kenntnisse

Customer Experience

Health & Safety regulations

Financial Management

Communication Skills

Team Management

Ausbildung

Degree in Facilities Management or related field

Tools

FM systems

BMS

PPM scheduling tools

Jobbeschreibung

Technical Property Manager / Facilities Manager - Based in Leipzig

Main purpose of the role:

• To be a key part of the Operational Management team with responsibility for the day-to-day management of planned and reactive maintenance across LUMIS Living EU properties.
• Ensuring that the Tec PM, H&S, and FM management aligns with company policies, procedures, and industry best practices.
• To provide comprehensive two-way communication to staff and customers and maintain statutory compliance and operational control of facilities within LUMIS Living EU Estate.
• Ensuring facilities services are delivered within the agreed budgets.
• To maintain the digitised reactive maintenance, PPM & compliance schedules for each property.
• Deliver reports and dashboards for operational reviews for each EU property.
• Support the establishment and maintenance of 25-year lifecycle plans for each property.

Key responsibilities:

Customer Experience

• Develop and maintain a professional working relationship with the site GMs and other influential individuals within or connected to the business. Make regular contact including, but not limited to, attending relevant meetings, working groups, forums, etc.

Operational

• Strict adherence to implementation of statutory compliance, health, safety, and environmental compliance, HR policies and procedures, and other statutory regulations and policies.
• In Europe, deliver the requirements for the scope of Tec PM, asset management and facility management covered in the FM requirements of Hausverwaltung & Technische Hausverwaltung.
• Ensure that maintenance operatives are progressing, updating and completing jobs in a timely and accurate fashion to fulfil required SLAs.
• Manage and direct as necessary suppliers and third-party sub-contractors to meet LUMIS requirements.
• Provide and ensure that training for maintenance teams is conducted and recorded.
• Prepare monthly reports for the Head of H&S FM, & Head of Operations and other business reports as necessary.
• Share operational best practices within the business.
• Ensure that the operational brand and built environment is maintained, including cleanliness and equipment standards, tools, clothing, PPE etc.
• Plan and manage resource levels to adequately deliver planned and reactive works in line with requirements.
• To ensure all necessary reports are produced and available for discussion at meetings.
• To ensure all reports are checked and issues are dealt with regularly.
• To ensure all Health and Safety audits are actioned as necessary and that all maintenance operatives follow the required safe working practices.
• Manage productivity levels of maintenance operatives daily.
• Monitor and manage the scheduling of jobs on the Elog system to ensure all jobs are scheduled within the SLA and achieve the required KPI.
• Lead and support GMs with FM Soft Services, Security, Cleaning contract management, etc.
• Support the design development for new projects and acquisitions.
• Preparation of monthly management accounts.
• Provide timely and detailed information supporting the development of budget plans.
• Ensure that subcontract paperwork is processed timely.
• Maintain and manage acceptable levels of expenses of report lines.
• Manage and analyse monthly area cost reports, focusing on costs and budget variance.
• Continuously review the operational efficiencies with the Finance Manager and GMs, including such areas as daily jobs, material costs, sub-contractor usage, and out-of-hours issues.

People

• Conduct yourself within the LUMIS Living values.
• Ensure objectives are set and performance is measured through appraisals and regular reviews.
• Manage, motivate, train, coach, and support your team to deliver the required standards.
• Communicate relevant information to your team, ensuring it is cascaded timely and effectively.
• Ensure that a customer-focused approach is maintained throughout the designated properties.
• Nurture the talent pool within the region and develop strengths and weaknesses of individuals in the report line.
• Manage the productivity, SLA, and KPIs.
• Ensure all maintenance teams are trained in the relevant areas to perform required tasks.

Experience/knowledge required:

• Proven background in a similar role in a student Co-living Hospitality environment.
• Experience working within an environment where high emphasis is placed on excellent Customer Experience.
• IT capability, working with FM systems BMS, and PPM scheduling tools.
• Proven track record in achieving financial targets.
• Ability to manage, communicate, and review workloads.
• Health & Safety regulations.
• Building Safety Act SFG20 CIBSE Guide M and property compliance experience.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Property Facilities Management