Technical Implementation Consultant (m/f/d)

Media Ems; Reutlingen; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading company is seeking a Technical Implementation Consultant to oversee SaaS project implementations. This role involves collaborating with customers, ensuring technical solutions meet requirements, and supporting project delivery. Join a dynamic team focused on compliance and sustainability, offering flexible work arrangements and an attractive compensation package.

Leistungen

30 days of vacation

Health perks

Retirement benefits

JobRad leasing

Free drinks & fresh fruit

Qualifikationen

• Strong experience in SaaS implementation as a Technical Consultant.
• Experience with Oracle and Azure cloud environments.

Aufgaben

• Support project teams to align solutions with customer needs.
• Collaborate with customer IT for effective product implementation.
• Assist in managing project timelines and communicate progress.

Kenntnisse

Technical Consulting

Data Integration

API Usage

Cloud Environments

English Proficiency

Ausbildung

University degree in IT

Jobbeschreibung

Job description

As a Technical Implementation Consultant (m/f/d)at iPoint you will have technical responsibility of SaaS implementation projects and play a pivotal role in consulting our customers in technical solutions.

Your mission

Solution Implementation and Configuration

• Support project team that the implemented solution aligns with customer needs and project objectives from technical perspective
• Analyzing customer requirements and developing technical solutions to meet these requirements – especially for interfaces or security topics.
• Provide technical support and guidance during the implementation phase.

Customer Collaboration and Support

• Collaborate with customer IT and business experts to ensure smooth and effective product implementation
• Capture, document, and validate user stories for both standard and non-standard technical requirements
• Support to define Testcases to get this automated by QA team
• Creating technical documentation and providing enablement to customer IT and administrators.
• Assisting with data migration and integration from existing systems into the iPoint software solution.
• Maintaining relationships with customers and providing post-implementation support

Internal Collaboration and Knowledge Transfer

• Work closely with CloudOps, Product Owners, Developers, Support and Project teams to resolve any complex support cases or issues during the implementation phase
• Support smooth handover to the Support and Customer Success teams with clear documentation and knowledge transfer
• Collaborate with Application Support and IT teams to meet customer needs and project deadlines
• Updating professional knowledge by attending educational workshops, reviewing professional publications and participating in professional networks.
• Contribute to a smooth transition to the Support and Customer Success teams, providing clear documentation and knowledge transfer as needed.

Project Management and Delivery

• Assist in managing project timelines, ensuring that the implementation is completed within scope, quality and budget requirements
• Communicate project progress and any potential issues to the Project Manager
• Contribute to a successful delivery of customer projects by adhering to project requirements.

Your profile

Must haves:

• University degree in IT or any other relevant area
• Strong experience as a Technical Consultant implementing software solutions, ideally in SaaS environment
• Experience in Cloud environments like Oracle and Azure and how to build/configure environments
• Hands-on experience working on data integration, using APIs and ETL tools
• Proficient use of English

Preferable:

• Experience in the Automotive, Chemical or Electronic industries, especially in manufacturing or Materials management / compliance area
• Hands on experiences in iPoint compliance solution (iPCA and SCIP)
• Proficient use of German

Why iPoint is the best choice for you

• Trusted by Global Brands– For over 20 years, we have partnered with leading international companies.
• Compliance & Sustainability – We combine both seamlessly, setting us apart in the industry.
• Work Where It Fits You Best– Whether in our modern offices, remotely, or even from abroad – our flexible work models make it possible.
• Inspiring Work Environment – Experience the perfect balance of collaboration and independence in a team-oriented culture.
• We Value You– Enjoy an attractive compensation package, including retirement benefits and health perks.
• Celebrate Success Together – From team events to company-wide gatherings, we foster a strong sense of community.
• More Benefits – 30 days of vacation, free drinks & fresh fruit, and JobRad leasing for sustainable mobility and an active lifestyle.

Bildauswahl

iPoint

At iPoint, we empower people with the tools to create a safer and more sustainable future.

The production of cars, electronics, and other goods must become safer and more sustainable – for both people and the environment. For businesses, this is not just about responsibility but also about building trust with consumers, governments, and investors. Compliance and sustainability are becoming increasingly interconnected and are key to long-term success.

With over 20 years of experience in both areas, we are uniquely positioned to shape this dynamic market. Joining us means becoming part of an innovative, ambitious team that drives excellence and progress.

We offer exciting opportunities for professional and personal growth.