Technical Engagement Manager

KLA Corporation; Dresden; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

A forward-thinking company is seeking a Technical Engagement Manager to lead the Application Engineer team in Dresden. This role involves driving strategic projects with European customers and enhancing product penetration in the semiconductor industry. The ideal candidate will possess a Master's degree in Physics or Engineering, with extensive experience in managing teams and projects. Join a dynamic environment where innovation meets industry-leading technology, and help shape the future of electronic devices while enjoying a competitive rewards package and a commitment to inclusivity.

Qualifikationen

• 5-7 years of industry experience in semiconductor processes.
• Experience as a Defectivity, Process, or Yield Team Lead.

Aufgaben

• Lead the CE Applications Team for Unpattern inspection.
• Develop relationships with key customer technical influencers.

Kenntnisse

Business Development

Project Management

Account Management

Conflict Management

Team Management

Public Speaking

Relationship Management

Employee Orientation

Ausbildung

Master's degree in Physics

Master's degree in Material Science

Master's degree in Engineering

PhD in relevant field

Tools

VersionOne

Jobbeschreibung

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device, or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards, and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research, and development. KLA focuses more than average on innovation and invests 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists, and problem solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting, and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group / Division

The Customer Engagement (CE) team is our field-based, customer-facing organization consisting of Technical Engagement Managers and Application Engineers. The team partners closely with our customers to provide a comprehensive portfolio of products, software, and expertise to help manage yield throughout the fabrication process—from research and development to final volume production. Responsibilities include maintaining strategic client relationships, partnering with sales to identify and close sales opportunities, ensuring product performance and expectations are met, providing solutions for improved yield, and collecting requirements for future products based on customer processes and technology trends. The team helps ensure alignment between customer needs and product offerings to maintain high customer satisfaction.

Job Description / Preferred Qualifications

We are seeking a Technical Engagement Manager within the European Business Unit, based in Dresden, Germany, or Grenoble, France. This role involves leading our Application Engineer team and driving projects and strategic engagement with European customers for the Unpattern Wafer Inspection Division.

Key Responsibilities include:

• Leading the CE Applications Team for Unpattern inspection and wafer geometry product lines.
• Defining and executing customer-specific product penetration, positioning, and market share strategies.
• Developing relationships with key customer technical influencers.
• Having a deep understanding of leading-edge technologies such as specialty and WBG processes and inspection technology.
• Driving collaboration projects, evaluation, H2H ramp support, etc., to deliver differentiated product value, ensure continued product learning, and resolve customer issues.
• Understanding the customer sales cycle and processes.
• Developing sales strategies in collaboration with account managers and technical directors.
• Applying KLA sales processes (Value, People, SPIN, etc.).
• Delivering technical presentations and product demonstrations to customers.
• Coordinating resource planning and addressing technical/application gaps.
• Mentoring and coaching engineers, motivating team members.
• Building a strong application team through personnel development and evaluation.
• Having solid knowledge of semiconductor processes, inspection technology, data analysis, and statistical process control.
• Previous industry or customer experience is preferred.
• Excellent presentation and communication skills.
• Project management experience, capable of handling multiple projects simultaneously.
• Creative thinking to address new customer challenges.
• Strong problem-solving skills.
• Leadership abilities, including team creation, project success under pressure, and influencing situations through facts.
• Experience working across multiple cultures.
• Strong business acumen, ability to work under stress, and face multiple challenges.
• Proactive issue management with accountability and insightfulness, including conflict management.

Key Challenges:

This position offers the opportunity to manage the Application Engineering team, drive strategic projects with major European KLA customers, introduce new products and technologies, and support KLA's market share. Frequent travel (50-75%) across the BU is required.

Minimum Qualifications:

• Languages: Fluent English (spoken and written); knowledge of French, German, or Italian is a plus.
• Master's degree in Physics, Material Science, or Engineering with 5-7 years of industry experience, or PhD with 3-5 years of experience.
• Experience as a Defectivity, Process, or Yield Team Lead with knowledge of KLA technology and at least 3 years in the role.

We offer a competitive, family-friendly total rewards package. Our programs reflect our commitment to an inclusive environment and meet diverse employee needs.

KLA is proud to be an equal opportunity employer.

Beware of fraudulent job postings or suspicious activity. KLA does not ask for financial compensation for interviews or employment, nor does it work with recruiters charging fees. Verify job postings on KLA’s Careers website. For concerns about legitimacy, contact us via email to confirm the authenticity of communications. We handle your information with confidentiality and respect your privacy.

Required Experience: Manager

Key Skills: Business Development, Employee Orientation, Public Health, Account Management, VersionOne, Conflict Management, Project Management, Relationship Management, Team Management, Customer Relationship Management, Human Resources, Public Speaking