Technical Consultant – Junior/Associate Level

TN Germany; München; Hybrid; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Technical Consultant at the junior/associate level in Munich. This role offers the chance to be part of a significant migration project, contributing to customer success and project excellence. You will manage customer relationships, troubleshoot technical issues, and deliver high-quality solutions. With a focus on mutual trust and respect, this company fosters a collaborative environment where your contributions shape the future. Join a passionate team and enjoy benefits like hybrid working and unlimited learning opportunities.

Leistungen

Women's Network

LGBTQIA+ Network

Free English Lessons

Thinkproject Academy

Social Events

Volunteering Activities

Open Forum with Leadership Team

Unlimited learning

Qualifikationen

• Fluent in German and English with strong communication skills.
• Experience in the construction industry as a solution specialist is a plus.

Aufgaben

• Manage customer base, handle technical inquiries, and ensure satisfaction.
• Collaborate with customers to define platform requirements and provide consulting.

Kenntnisse

Fluent German

Fluent English

Web-based technologies

Excellent communication skills

Customer-focused mindset

Programming skills

Jobbeschreibung

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Technical Consultant – Junior/Associate Level, Munich

Client: Thinkproject

Location: Munich, Germany

Job Category: Consulting

EU work permit required: Yes

Job Reference: a6fc4acab677

Job Views: 1

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.

What do we do?

Thinkproject is a European market leader in digitalisation tools for construction companies. We help transition from manual administration and paperwork to digital solutions, benefiting the entire industry and the public. Our mission is to bring digitalisation to the AECO (Architecture, Engineering, Construction, Operations) industry to make it safer, healthier, and more sustainable. Since our founding in 2000, we have grown significantly and have many exciting developments ahead.

What your day will look like

This role offers an excellent opportunity to be part of a major migration project with a leading software company. As you contribute to customer success and project excellence, you can grow into more senior roles within the Professional Services department.

• Client Ownership & Satisfaction: Manage a defined customer base, handle technical inquiries, troubleshoot issues, and ensure customer satisfaction.
• Customer Engagement: Conduct meetings both nationally and internationally, clearly communicating technical concepts and solutions.
• Project Development & Support: Collaborate with customers to define platform requirements and provide technical consulting to resolve complex problems.
• Solution Configuration & Delivery: Work with Solution Specialists to configure software solutions, estimate project efforts, and ensure high-quality service delivery.
• Long-term Relationship Building: Develop and maintain strong, trust-based customer relationships to support ongoing business growth.
• Project Management: Lead and manage customer projects using project management best practices to drive successful outcomes.

What you need to fulfill the role

• Fluent German and English language skills are mandatory
• Previous experience in a solution specialist role in the construction industry is a plus
• Strong understanding of web-based technologies
• Excellent communication skills, with the ability to convey technical information to non-technical users effectively
• Customer-focused mindset with a dedication to providing exceptional service
• Ability to work independently and collaboratively
• In-depth programming skills

What we offer

Women's Network | LGBTQIA+ Network | Free English Lessons | Thinkproject Academy | Social Events | Volunteering Activities | Open Forum with Leadership Team (Tp Café) | Hybrid working | Unlimited learning

We are a passionate team here. Joining Thinkproject means shaping the future of our company. We value feedback from our staff and provide the tools needed to foster a culture of mutual respect. We believe investing in our staff is crucial to our success.