Technical Consultant – Junior/Associate Level

TN Germany; Berlin; Hybrid; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht einen technischen Berater auf Junior-/Associate-Ebene, um Teil eines spannenden Migrationsprojekts zu werden. In dieser Rolle tragen Sie zur Kundenzufriedenheit und Projektexzellenz bei und haben die Möglichkeit, in höhere Positionen innerhalb der Professional Services-Abteilung zu wachsen. Das Unternehmen bietet eine Kultur des gegenseitigen Respekts und der Unterstützung, mit einem starken Fokus auf die digitale Transformation in der Bauindustrie. Wenn Sie leidenschaftlich daran interessiert sind, innovative Lösungen zu entwickeln und Kundenbeziehungen aufzubauen, könnte dies die perfekte Gelegenheit für Sie sein.

Leistungen

Women's Network

LGBTQIA+ Network

Kostenlose Englischkurse

Thinkproject Academy

Soziale Veranstaltungen

Freiwilligenaktivitäten

Offenes Forum mit dem Führungsteam

Hybrides Arbeiten

Unbegrenztes Lernen

Qualifikationen

• Fließende Deutsch- und Englischkenntnisse sind erforderlich.
• Erfahrung in einer Lösungsspezialistenrolle in der Baubranche ist von Vorteil.

Aufgaben

• Verwalten Sie eine definierte Kundenbasis und gewährleisten Sie die Kundenzufriedenheit.
• Leiten Sie Kundenprojekte und nutzen Sie bewährte Projektmanagementpraktiken.

Kenntnisse

Fließende Deutsch- und Englischkenntnisse

Kundenorientierung

Ausgezeichnete Kommunikationsfähigkeiten

In-depth Programmierkenntnisse

Verständnis von webbasierten Technologien

Erfahrung in der Baubranche

Jobbeschreibung

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Technical Consultant – Junior/Associate Level, Berlin

Client: Thinkproject

Location: Berlin, Germany

Job Category: Consulting

EU work permit required: Yes

Job Reference: eff8f9491514

Job Views: 1

Posted: 25.04.2025

Expiry Date: 09.06.2025

Job Description:

Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.

What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.

What your day will look like

This role is an excellent opportunity to become an integral part of a major migration project with a leading software company. As you contribute to customer success and project excellence, you will have the potential to grow into more senior roles within the Professional Services department.

1. Client Ownership & Satisfaction: Manage a defined customer base, handling technical inquiries, troubleshooting issues, and ensuring overall customer satisfaction.
2. Customer Engagement: Conduct national and international meetings, clearly communicating technical concepts and solutions.
3. Project Development & Support: Collaborate with customers to define platform requirements and provide technical consulting to resolve complex problems.
4. Solution Configuration & Delivery: Work with Solution Specialists to configure software solutions, estimate project efforts, and ensure high-quality service delivery.
5. Long-term Relationship Building: Develop and maintain strong, trust-based customer relationships to support ongoing business growth.
6. Project Management: Lead and manage customer projects using project management best practices, driving successful outcomes.

What you need to fulfill the role

1. Fluent German and English Language skills are mandatory
2. Previous experience in a solution specialist role in construction industry is a plus
3. Strong understanding of web-based technologies
4. Excellent communication skills, with the ability to convey technical information to non-technical users effectively.
5. Customer-focused mindset with a dedication to providing exceptional service.
6. Ability to work independently and collaboratively
7. In-depth programming skills

What we offer

Women's Network | LGBTQIA+ Network | Free English Lessons | Thinkproject Academy | Social Events | Volunteering Activities | Open Forum with Leadership Team (Tp Café) | Hybrid working | Unlimited learning

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.