Technical Business Consultant (m/f/d)

vwd Vereinigte Wirtschaftsdienste GmbH; Frankfurt; Hybrid; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading financial software provider located in Frankfurt is seeking a Project Manager for client onboarding to lead new customer implementations. The ideal candidate will have a degree in IT, strong problem-solving skills, and proven project management experience. Proficiency in English and German is required. This hybrid role supports a balanced work-life environment and values diversity and inclusion.

Qualifikationen

• Several years of experience in a similar role.
• Basic understanding of programming concepts and algorithms.
• Curiosity and eagerness to learn new technical skills.
• Proven project management skills.
• Fluent in both English and German.

Aufgaben

• Act as project manager for onboarding new customers.
• Serve as main point of contact between clients and teams.
• Provide technical guidance and project management support.
• Analyze client data consumption needs.
• Collaborate with internal teams to ensure data quality.
• Manage client inquiries and proactively coordinate resolutions.

Kenntnisse

Problem-solving skills

Interpersonal skills

Communication skills

Project management

Understanding of APIs

Service-oriented mindset

Ausbildung

Degree in an IT-related field

Jobbeschreibung

For 25 years, Infront has been helping financial leaders to make smarter decisions, faster. Today we do this as one of Europe's leading providers of market data and software – or WealthTech as we call it. Thousands of wealth managers, traders and other finance professionals rely on our suite of responsive tools powered by rich,
reliable data. So they can think freely, move quickly and make confident calls that deliver returns. Together, we make peak performance possible.

At Infront, we emphasize work-life balance through our hybrid model. With nearly 500 team members representing over 30 nationalities, we are proud to foster a culture of diversity and inclusion. We warmly encourage individuals of all backgrounds to apply and be part of our team.

About the Role

• Act as project manager for onboarding new customers to our platforms, ensuring timely and successful implementations.
• Be the main point of contact between clients and internal teams, clearly communicating client needs and technical requirements.
• Provide clients with consulting, technical guidance, and project management support throughout their onboarding journey.
• Analyze client data consumption needs across financial market use cases (e.g., portfolio management, brokerage, and website display).
• Collaborate with Sales, Development, Content, and Operations teams to verify data coverage, ensure data quality, and configure test environments tailored to client requirements.
• Address client inquiries and concerns, proactively managing issues and coordinating resolutions.
• Contribute to Product Management by sharing insights to enhance product features and solutions.
• Occasionally support sales efforts with planning and execution of new client implementations.

Who you are

• You hold a degree in an IT-related field or bring several years of experience in a similar role.
• You have a basic understanding of programming concepts and algorithms, combined with curiosity and eagerness to learn new technical skills and tools, including effective use of APIs.
• You demonstrate strong problem-solving skills and the ability to work independently, managing priorities efficiently in a dynamic environment.
• You bring excellent interpersonal and communication skills, enabling you to build trust and maintain strong relationships with clients, sales colleagues, and technical teams.
• You have proven project management skills, ensuring accuracy and efficiency in handling complex tasks.
• You are service-oriented with a consulting mindset, dedicated to delivering high-quality solutions and exceeding client expectations.
• Experience in market data, providing a solid understanding of the industry, is a strong plus.
• Knowledge of regulatory requirements for asset managers, enhancing compliance capabilities, is an additional advantage.
• You are fluent in both English and German.