Technical Account Manager - Telecom Networks (m/f/x)

Nexburg GmbH; Deutschland; Remote; EUR 75,000 - 110,000; Full time

Job summary

Nexburg GmbH is seeking a skilled Technical Project Manager in Germany to lead end-to-end delivery for strategic telecom customers. You will gather requirements, design technical solutions and drive projects to successful acceptance.

You will coordinate software developers, testers, and support teams, define roadmaps, and manage timelines and customer expectations across international partners. Fluent English and strong communication are essential; occasional travel to customers and partners is

Qualifications

• Completed degree in a technical field combined with relevant professional experience in technical project management, ideally within the telecommunications industry.

Responsibilities

• Take ownership of the technical end-to-end project management of assigned customers, from requirements gathering and technical solution design through to successful project delivery and acceptance.

Skills

Technical project management

Linux/Unix

IP networking

Telecom standards

Cross-functional coordination

Customer relationship

Education

Technical degree

Job description

Your mission

• Take ownership of thetechnical end-to-end project management of assigned customers, from requirements gathering and technical solution design through to successful project delivery and acceptance.
• Lead and coordinate cross-functional project teams consisting of software developers, testers, support and engineering specialists.
• Work closely with internal project partners to developtechnical solution concepts and define project roadmaps, taking technical, timeline and customer requirements into account.
• Collaborate closely with engineering and support teams toanalyze technical incidents, coordinate troubleshooting activities and ensure successful service delivery.
• Build, maintain and continuously strengthen long-term relationships with customers and strategic partners.
• Provide technical support to customers and contribute to continuous improvements of solutions, processes and services within the department.
• Support the sales team in atechnical pre-sales role and contribute to acquiring new customers and strategic partners.
• Translate customer requirements into technical solutions and align them with internal stakeholders and customers.
• Occasional business travel to customers and partners is required.

Your profile

• Completed degree in a technical field combined with relevant professional experience intechnical project management, ideally within the telecommunications industry.
• Hands-on experience with Linux/Unix and a strong technical understanding.
• Professional background with atelecom operator, telecom vendor or provider of telecom solutions.
• Good knowledge of modern telecommunications networks, network topologies,IP networking and relevant protocols.
• Experience working with engineering teams ontroubleshooting, technical incident analysis and service delivery.
• Ability to analyze technical incidents, develop solution approaches and coordinate the activities required to resolve them.
• Strong communication skills, effectively applied in day-to-day project, customer and stakeholder management.
• A proactive, solution-oriented and detail-focused approach, combined with a structured and independent way of working.
• Confident working with international customers and partners across different cultural and business environments.
• Ability to communicate complex technical topics clearly and work collaboratively with different stakeholders to develop solutions.
• Strong understanding of customer and partner needs, with the ability to translate these into a sharedtechnical project roadmap and align it with all relevant stakeholders.
• Strong presentation, facilitation and negotiation skills.
• Fluent English, both written and spoken; additional languages are an advantage.

Highly Desirable

• Experience withLawful Interception
• Experience withData Retention
• Knowledge of regulatory telecommunications solutions
• Knowledge ofETSI standards
• Knowledge of3GPP standards
• Experience withCore Network, IMS, VoLTE, LTE or 5G

Why us?

• A true international presence: in Germany, Italy and the UK
• Growing at a fast pace, gaining market share over our competitors
• An open and friendly corporate culture, characterized by constructive and cooperative relationships
• A flexible working time model that can be adapted to individual needs