Technical Account Manager (m/f/d)

Adsquare GmbH; Berlin; Hybrid; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading company in the digital advertising technology space is seeking a passionate Technical Account Manager to drive efficiencies and enhance client relationships. You will be responsible for managing integrations, providing technical support, and collaborating with cross-functional teams. The position requires a blend of technical understanding and excellent project management skills, with opportunities for professional growth and flexible work arrangements.

Leistungen

Flexible work models

Yearly education budget of 1.200€

30 vacation days per year

BVG company ticket

Urban Sports Club membership

Company pension scheme

Pet-friendly office

Regular team events

Latest hardware and tools provided

Qualifikationen

• 1+ years experience in a technical client or partner-facing role.
• Strong project management and organizational skills.
• Analytical mindset with a high attention to detail.

Aufgaben

• Maintain existing integrations and provide technical support.
• Troubleshoot technical issues and manage billing processes.
• Monitor performance, streamline processes, and maintain documentation.

Kenntnisse

Project Management

Problem Solving

Communication

Technical Understanding

Data Analysis

Tools

Tableau

Excel

Google Sheets

Python

Jobbeschreibung

Intro

You are a passionate and eager-to-learn Operations professional, who thrives in fast-paced environments and loves to support a company undergoing huge growth.

You are highly-organised, have excellent stakeholder management skills and always looking for ways to improve processes and grow relationships with your partners.

You have a global mindset and are passionate about diversity and change, as well as working in cross-functional teams, together with product, operations, engineering and business development.

You have a proven track record managing and growing technical partnerships and translating company objectives into deliverable projects and streamlined operations.

Is that you? Then come and join us in this amazing growth journey and become part of the team!

We are looking for a Technical Account Manager (f/m/d).

About the team

Your Mission

• Maintain our existing integrations and provide technical guidance and support to our partners

• Investigate and troubleshoot technical issues, working closely with our Engineers and ensuring that relevant stakeholders are kept up-to-date

• Set up and manage monitors, dashboards and reports to drive efficiency and proactively identify issues

• Work with our partners to build automated processes for reporting, data activation and data transfer

• Analyse and optimise integrations, identifying improvements and manage updates with stakeholders

• Maintain technical documentation and specifications for integrations with adsquare’s platform

• Manage the billing process, consolidating reports, analysing and resolving any discrepancies

• Work closely with our Data and Platform Partnerships teams to execute our integration roadmap

Ideally you are

Your Profile

• You have 1+ years experience in a technical client or partner-facing role - first hand experience with digital advertising technology is a major advantage

• You have excellent project management and organisational skills, ability to manage multiple projects at once

• You are a results-oriented problem solver, with a pragmatic approach and a high level of attention to detail

• You have excellent communication skills - particularly when explaining complex technical products or processes

• You are tech-savvy, with a passion and d for understanding technical products and systems

• You are analytical and enjoy digging into data with your tool of choice e.g. Tableau, Excel, Google sheets

• Experience with Python, databases, web technologies and API’s will be a distinct advantage

• You are a team player and enjoy working with a lot of different people while being independent and reliable

• Fluent in English; German or another European language is an advantage

What you will do

Desired Background

Our Software Stack

Your Opportunities

Why us?

On top of a competitive package…

• We are open toflexible work models:we work on a hybrid mode and remotely from anywhere in the world up to 3 months per year
• To encourage education and professional growth, we offer an individual yearly budget of 1.200€
• You are entitled to 30 vacation days per year
• We offer BVG company ticket, Urban Sports Club membership, company pension scheme
• Our office in Berlin is pet-friendly
• Regular team events and company events organised by our People team (Trust us, they know how to throw a party!)
• We equip you with the latest hardware and provide you with all the tools you need to thrive

Desired start date

Locations