Strategic Sales Manager

ZKM Consulting; Essen; Vor Ort; EUR 100.000 - 125.000; Vollzeit

Zusammenfassung

An innovative firm is seeking a Technical Account Manager specializing in network security. This fully remote role requires a German-speaking professional who excels in customer success and technical guidance. You will engage with enterprise clients post-sale, ensuring they maximize product usage through strategic adoption and relationship building. This position combines technical expertise with a customer-centric approach, making it essential for enhancing the overall client experience. If you're passionate about helping customers leverage technology effectively, this opportunity is perfect for you.

Qualifikationen

• Experience in customer-facing roles, ideally in tech advisory or customer success.
• Proficient in firewall technologies like Checkpoint and Fortinet.

Aufgaben

• Drive product adoption and ensure customer value.
• Support clients with deployment and post-sales tech issues.
• Collaborate with product and sales teams for effective adoption.

Kenntnisse

Network Security

Customer Success Management

Technical Guidance

Firewall Technologies

Automation Scripts

Jobbeschreibung

Location : Germany (Fully Remote) must be located in Germany

Salary : Up to €125,000 OTE (80 / 20 split)

Field : Network Security / Post-Sales / Customer Success

We’re hiring a Technical Account Manager for one of our clients in the network security field.

If you’re a German-speaking network security pro who loves helping clients get the absolute most out of their tech, this one’s for you.

You’ll work hand-in-hand with enterprise customers post-sale, making sure they actually use the product to its full potential. It’s a mix of tech guidance, relationship building, and adoption strategy—with plenty of cross-functional collaboration thrown in.

What you’ll do

• Drive product adoption, usage, and client value
• Support customers through deployment & post-sales tech issues
• Act as the technical go-to—firewalls, networking, automation scripts, the lot
• Collaborate with product, R&D, and sales to make adoption stick
• Some travel to attend client on-site QBRs

What you bring

• Experience with firewalls technologies (Checkpoint, Fortinet etc.)
• Customer-facing experience—ideally in a tech advisory, CSM or TAM role

Want to work remotely, in a role where your technical know-how really matters to the customer experience?