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Join a forward-thinking company at the forefront of home technology. As a Tech Business Developer Manager, you'll drive the expansion of innovative products that redefine home access and security. This role offers the opportunity to engage with building managers and owners, helping them discover the value of seamless delivery solutions. Your expertise in business development and customer relationship management will be key in transforming skeptics into enthusiasts. With a focus on customer satisfaction and growth, you'll play a pivotal role in shaping the future of home convenience. If you're ready to make a significant impact, this is the perfect opportunity for you.
Imagine a world where home access is seamless, secure, and smart. Where deliveries happen without you being home, and friends can drop by even when you're away. This isn't the future – it's happening now with Amazon Key, and we're looking for visionaries to help us expand this revolutionary technology across the Germany.
Are you ready to be at the forefront of transforming how people interact with their homes and receive deliveries? Do you thrive on the excitement of introducing new technology to skeptics and turning them into enthusiasts? If you're passionate about shaping the future of home security and convenience, we want you on our team!
We are looking for an experienced, highly-driven and resourceful Tech Business Developer Manager to support our expansion in Germany. You will be responsible to promote Amazon Key products to building managers, building owners and housing associations. You will also collect market and customers’ insights to ensure we continue to improve our product and delight our customers. You will be in charge of building strategic relationships with the top real estate management companies, effectively leading Amazon Key expansion. In this role, you'll work closely with Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale). You will also be the main point of contact for property owners and manager, from the onboarding phase through the entire lifecycle. You will support them during the onboarding phase, training them on how to setup and use the product. You will be responsible to ensure every customer has an easy, enjoyable experience and finds value in our products and services to the extent they feel compelled to grow with our business. Your goals will be around customer satisfaction, minimize customer churn and generate upsell opportunity.
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