Team Leader Onsite Services / Supplier Management (m/f/x)

ARTS Holding SE; Donauwörth; Vor Ort; EUR 50.000 - 56.000; Vollzeit

Zusammenfassung

A leading company in aviation seeks a Team Leader Onsite Services/Supplier Management in Donauwörth to enhance customer service quality for Airbus Helicopters. This role requires technical expertise, extensive experience in the aircraft industry, and effective team leadership skills, with an attractive annual salary and benefits.

Leistungen

Flexible working time models

Attractive additional benefits and bonuses

30 days vacation and extra days off

Global further training opportunities

Company pension scheme with employer contribution

On-site canteen and cafeteria

Employee car park and travel allowance

Qualifikationen

• Completed technical/commercial training or technical degree in relevant fields.
• Extensive professional experience in manufacturing and customer service.
• Fluent in German and English; French is a plus.

Aufgaben

• Coordinate all Onsite Service activities to meet customer agreements.
• Lead multifunctional teams and act as customer interface.
• Contribute to process management and performance improvements.

Kenntnisse

Customer Service

Process Management

Team Leadership

Technical Support

Ausbildung

Completed Technical Degree

Qualification as Technician or Master Craftsman

Jobbeschreibung

Shape the future of aviation – where technology meets customer focus.
We are looking for a committed Team Leader Onsite Services / Supplier Management in Donauwörth on behalf of our client Airbus Helicopters Deutschland. In this role, you will take charge of coordinating all service activities related to the Airplane Doors product – from external customer communication to internal process improvements.Use your aircraft manufacturing experience and collaborate with a strong team to enhance tomorrow’s service quality.Apply now and become part of a future-oriented company!

The gross annual salary is up to €55,300 depending on qualification. Please note that we can only consider candidates who hold a valid, unrestricted work permit for the EU (no student visa).

Job description

Tasks

• Coordination of allOnsite Service activities (internal & external) to ensure timely implementation of customer agreements
• Leading multifunctional teams at various sites and in back-office structures
• Acting as customer interface to Airbus MCA (Major Component Assembly) & FAL (Final Assembly Line), including technical support in commercial discussions
• Internal alignment with programs and representation of contractually agreed KPIs
• Managing supplier activities andin-situ processesat customer locations
• Contributing to process management and continuous improvement of Onsite Services
• Monitoring non-conformity management in the Airplane Doors product area
• Driving the strategic development of the customer partnership

Requirements

• Completed technical (e.g. mechanic, mechatronics technician) or commercial training (e.g. industrial clerk) with additional qualification as technician or master craftsman
• OR: Completed technical degree (e.g. mechanical engineering, aerospace engineering, electrical engineering)
• Extensive professional experience in manufacturing, aircraft production, customer service, quality management, or supply chain
• Proven experience in customer service and onsite management
• Familiarity with Airbus production environments and ideally product know-how in Airplane Doors
• Fluent German and English skills (at least C1) required; French is a plus
• Willingness to travel
• A valid, unrestricted work permit for the European Union (no student visa) is mandatory

Services

• Optimum work-life balance – balance through flexible working time models
• Earnings with attractive additional benefits – fair payment according to the Equal Pay model as well as annual special payments and bonuses and allowances above the standard pay scale
• Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
• Global further training opportunities – development of career prospects with international, Group-wide further training and development opportunities
• Social security – company pension scheme with generous employer contribution
• First-class catering – with on-site facilities such as a canteen and cafeteria
• Flexible mobility – employee car park and travel allowance