Team Leader (m/f/d) Counter

Porsche Center Würzburg; Würzburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A luxury automotive dealership is looking for a Team Leader (m/f/d) for the reception area in Würzburg. The successful candidate will manage the reception team, ensure quality customer reception processes, and optimize operations. A certification as a service assistant and three years of professional experience are required. Excellent communication and organizational skills are essential. The role involves working Saturday shifts and has a strong customer service focus.

Qualifikationen

• Successfully completed certification as a service assistant (m/f/d) with at least three years of professional experience.
• Ideally, some management experience.
• Confident use of MS Office and a structured, quality-oriented approach.

Aufgaben

• Professional management of the reception team.
• Quality assurance of customer reception processes.
• Process optimization in the reception area.

Kenntnisse

Interpersonal skills

Organizational skills

Communication skills

Service orientation

Ausbildung

Completed certification as a service assistant

Tools

MS Office

Jobbeschreibung

Tasks

Here's your opportunity at Porsche.

The Porsche Center Würzburg sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success in the future and provide our customers with optimal service. To strengthen our team, we are offering a position as:

Team Leader (m/f/d) Counter

YOUR TASKS:

Professional management of the reception teamQuality assurance of customer reception processesPerforming service assistance duties in day-to-day business with your teamInterface coordination with sales and service management, particularly in the event of capacity bottlenecks or special promotionsProcess optimization in the reception areaResponsibility for compliance with standards and training the team in new tools or processesParticipation in internal coordination for the further development of customer service

Requirements

YOUR PROFILE:

Successfully completed certification as a service assistant (m/f/d) with at least three years of professional experienceIdeally, some management experienceExcellent interpersonal skills as well as excellent organizational and communication skillsConfident use of MS Office and a structured, quality-oriented approachAbility to work in a team and a strong service orientationWillingness to work Saturday shifts (rotating, in coordination with colleagues)Class B driver's licenseFor more detail, salary and company information, use the apply link