Team Lead E-Commerce

Cello Square by Samsung SDS Global; Eschborn; Vor Ort; EUR 50.000 - 75.000; Vollzeit

Zusammenfassung

A leading logistics service provider is seeking a Logistics Manager for their E-commerce team in Eschborn. The role involves managing shipments, improving logistics activities, and leading a team. Ideal candidates have a degree in Economics or Logistics, along with experience in E-commerce logistics.

Qualifikationen

• Bachelor/Master Degree in Economics or Logistics/SCM required.
• Experience in E-Commerce Logistics Forwarding Industry preferred.
• Proficiency in English and German essential.

Aufgaben

• Develop and lead the E-commerce team.
• Manage shipments and customer requests.
• Continuously improve logistics activities.

Kenntnisse

Analytical skills

Intercultural skills

Social skills

Diligence

Resilience

Solution-driven mentality

Result-oriented mentality

Ausbildung

Bachelor/Master Degree in Economics

Bachelor/Master Degree in Logistics/SCM

Tools

TMS tools

MS Office

Jobbeschreibung

Established in 2012, Samsung SDS Smart Logistics (part of the Korean multinational Samsung Group) is one of the fastest growing logistics service providers in the world. The company specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform. It operates worldwide in 40 countries employing more than 4,500 logistics experts.

Job Responsibilities

1. Develop and lead the E-commerce team.
2. Manage shipments and customer requests for the e-commerce business to ensure delivery according to contractual agreements.
3. Handle logistics transactions including capacity planning, shipment tracking, proof of delivery (POD), and delivery status requests.
4. Coordinate daily communication with Control Tower, Warehouse, and Sales to ensure loadings and deliveries.
5. Manage and handle claims and customer VOCs.
6. Address issues related to undelivered and damaged goods.
7. Validate and clarify logistics costs.
8. Manage relationships with carriers and logistics partners.

Reporting & Projects

1. Continuously improve logistics activities.
2. Coordinate system adjustments and enhancements for projects.
3. Create various reports (daily, weekly, monthly) including in-transit, incident, review, and simulation reports.

Qualifications

We are looking for a candidate with:

• Bachelor/Master Degree in Economics, Logistics/SCM, or equivalent.
• Experience in the E-Commerce Logistics Forwarding Industry is preferred.
• General IT affinity is a plus.
• Good knowledge of MS Office tools (Word, Excel, Outlook).
• Proficiency in written and spoken English and German.
• High flexibility, intercultural and social skills, diligence, and resilience.
• Analytical skills and data processing experience.
• Solution-driven and result-oriented mentality.
• Experience with TMS tools and managing KPI reports.

If this role matches your profile, please send your CV and motivation letter (English or German) to the Samsung SDS HR Department.