Team Lead (Anti-Financial Crime Operations)

Scalable Capital; Berlin; Remote; EUR 80,000 - 130,000; Full time

Benefits offered by this job

Remote work

Diverse team

Office terrace

Latest hardware

Education budget

Language courses

Impactful projects

Job summary

Scalable Capital in Berlin is seeking an experienced AFC Operations Lead to mentor a team of experts and own the QA framework, ensuring high-quality investigations and SLA adherence.

You will collaborate with Product, Data and Engineering to optimize workflows and automation, while identifying AML/FT trends to strengthen controls.

Fluency in English and German and a track record in high-volume fintech operations are essential; remote work options are available.

Qualifications

• Experience leading AFC/Financial Crime Ops teams.
• Strong knowledge of investigations, controls and escalation.
• Experience with high-volume, regulated fintech environments.

Responsibilities

• Mentor and empower a team of AFC experts, driving professional growth.
• Act as primary escalation point for triaging high-risk alerts and investigations.
• Own QA framework and ensure adherence to investigation standards and SLAs.
• Serve as strategic liaison between 1st/2nd Line, Product, Data and Engineering.
• Identify emerging money laundering and financial crime trends to refine controls.

Skills

AFC Operations

Team Leadership

QA Frameworks

SLAs

Stakeholder Management

Compliance Knowledge

English & German

Fintech Industry

Job description

• You mentor and empower a team of AFC experts, fostering continuous professional growth, identifying coaching opportunities, and transferring your deep industry knowledge
• You act as the primary escalation point for reviewing and triaging complex, high-risk transaction-based alerts and case investigations before routing them to the 2nd Line
• You ensure operational excellence by taking full ownership of the QA framework, ensuring strict adherence to investigation standards and SLAs in a high-volume environment
• You serve as the strategic liaison between 1st Line, 2nd Line, Product, Data, and Engineering teams to ensure compliance and to optimize workflows, tooling, and process automation
• You continuously identify emerging money laundering, terrorist financing, and financial crime trends to proactively refine operational controls and investigation procedures

Benefits

• Remote working opportunities - collaborate with your team no matter where you are in Germany: the majority of our jobs can be done working from home. So if you aren’t near one of our physical locations in Germany, check out if your job is eligible remotely
• Join an international and diverse, inclusive community - be part of a network of highly talented, diverse and motivated people, from more than 30 nationalities. We enjoy regular office parties & after work drinks, BBQs in the summer, weekly runs and much more
• Lounge around - take a break to relax on our terrace in Munich or in the Beergarden downstairs in Berlin. Enjoy fresh fruits, soft drinks, and tea daily, and if want, develop your Barista skills with our Espresso machine
• Gear and perks - work with the latest hardware (including a MacBook Pro or equivalent and your choice of headphones). We also support your workplace with the equipment that you need, either in the offices or at home
• Learn and grow - develop yourself further with a personal education budget and in-house knowledge sharing sessions with catered lunch. If you want to learn or improve your German language skills, you will like the free classes right in the office or our support for online classes
• Have an impact - ship features to thousands of users and work with leading financial institutions across Europe on a regular basis. Transform with us the traditional finance industry with the aim of democratizing investment management and brokerage

You are experienced in improving operational processes, documentation, QA frameworks, tooling, and automation in partnership with Product, Data, and EngineeringYou bring a deep understanding of money laundering and terrorist financing typologies, as well as other suspicious activities, and the operational controls required to effectively mitigate these risksYou have excellent communication skills in English and German to lead the team effectivelyYou have a strong sense of ownership and the ability to act as a credible escalation point for complex, ambiguous, or high-severity casesYou have excellent stakeholder management skills and the ability to align Operations, Product, Engineering, Data, Compliance, and client-facing teams around priorities and improvementsYou have several years of experience in an Anti-Money-Laundering/Anti-Financial Crime related operational role within fintech, payments, banking, or a comparable environmentYou have prior experience in people leadership and managing AFC Operations experts in a high-volume environmentYou have proven ability to lead operational teams against clear SLAs, quality standards, and client outcome metrics while maintaining strong judgment under pressure