Team Lead Account Strategy, Retail Media Demand DACH

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Team Lead Account Strategy, Retail Media Demand DACH

What You'll Do:

Criteo is seeking a highly motivated and experienced professional to join the Enterprise DACH team as a Team Lead Account Strategy Retail Media Demand, reporting to the Head of Retail Media Demand DACH. This key role will be responsible for leading our Retail Media Demand Account Strategy team, relationships and business throughout the region. As we evolve our business in 2025, the Team Lead Account Strategy Retail Media Demand will play a critical role when it comes to building strong client relationships with our brand and agency partners on behalf of Criteo. The role will be based in Munich, Berlin or Düsseldorf.

The role includes but is not limited to the following responsibilities:

• You lead your team:
• To manage the day-to-day relationships with our existing Retail Media Demand clients, both agencies and direct clients, with a strong focus on the beauty and consumer electronics vertical
• To actively upsell/cross-sell to our existing Retail Media advertisers in DACH and find the optimal strategy and solution for each client
• To ensure a high level of customer satisfaction and retention, including troubleshooting and implementing concrete actions to improve customer service and satisfaction
• You help your team members grow, develop the team to reach financial targets and hold responsibility for reporting, forecasting, building and implementing processes within your team, in close collaboration with your manager and the sales strategy team
• You partner closely with the Sales, Performance Media Account Strategy, Monetization, Operations and other teams within Criteo to identify and pursue opportunities as ONE Enterprise team, understand strengths and challenges in the operational support of the client accounts and create best practice solutions to continually enhance our customer experience
• You maintain senior relationships with clients to influence client strategy and act as a leader in problem-solving in case of any significant issues
• You represent Criteo at events, trade shows and in client meetings, side by side with your team members and in close collaboration with representatives from other Criteo functions
• Your understanding and interest of Retail Media combined with your client solutions know-how shape how our existing businesses grow

• Experience managing a team of individual contributors
• A very strong track record of managing complex client relationships and scaling revenues within a diverse BoB, ideally within the Retail Media segment and covering both direct clients and agency relationships
• Strong sales, communication and negotiation skills, with the ability to influence both internally and externally
• Ability to listen well, to always put the customer's needs and goals at the center and to build strong partnerships on behalf of Criteo
• Strong team player, able to build and maintain strong relationships within the organization to act as one Criteo team and in both our client's and Criteo's best interest
• Must be fluent in German and English

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application!

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world's marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.