Systems Engineer - Subject Matter Expert

Fortinet, Inc.; Deutschland; Remote; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Systems Engineer to support sales activities and provide technical expertise in cybersecurity solutions. This role involves working closely with sales representatives to demonstrate the value of innovative security technologies and manage customer relationships. The ideal candidate will have a strong background in networking and security, with excellent communication skills and the ability to adapt to shifting priorities. Join a dynamic team dedicated to delivering trusted digital solutions and make a significant impact in the cybersecurity landscape.

Qualifikationen

• 5+ years of pre-sales support experience with proven success.
• Expert knowledge in networking and network security.
• Deep experience in installation and configuration of network devices.

Aufgaben

• Support sales organization in technical matters regarding pre-sales and sales activities.
• Act as trusted advisor for assigned accounts and maintain technical relationships.
• Collaborate with peers on complex opportunities and manage customer requirements.

Kenntnisse

Pre-sales support

Networking (LAN, WIFI, WAN, SDN)

Network security (Next-Gen Firewalls)

Customer focus

Communication skills

Installation and configuration of network devices

Scripting (Ansible, Terraform, Python)

Ausbildung

Bachelor's degree

Graduate degree

Tools

FortiOS

SIEM Tools

Jobbeschreibung

Job Description

Systems Engineer - Subject Matter Expert (SME)

West Germany: home office

Our company vision - a digital world you can always trust - is essential to achieving just and sustainable societies. We believe it is our responsibility to deliver on that vision by innovating sustainable security technologies, diversifying cybersecurity talent, and promoting responsible business across our value chain.

Fortinet Germany is outperforming the Security Market since several years, contributing consistent and high profitable revenue streams to Fortinet's global success. One of the key differentiators in the market is the PreSales organization. The coverage and security technology competence level are outstanding and clearly above average vendor presence with the security industry.

Objective:

In this key role a Systems Engineer will work closely with a sales representative in a defined district. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales activities, and selected post-sales activities.

Responsibilities:

1. Understanding of the Fortinet portfolio with the ability to demonstrate and articulate technical and business value.
2. Strong foundational knowledge in security and networking technology and specifically in our "core technology", FortiOS-based products.
3. Subject Matter Expert and first contact in an assigned technical domain within or across assigned sales district. Manage domain use cases, competitive intelligence, and differentiation. Excellent product integration & customization skills including relevant 3rd party integrations.
4. Create sales opportunities by identifying solutions to customer problems and assist in qualifying sales leads from a technical perspective. Discover opportunities to upsell and cross-sell Fortinet solutions. Initiate and influence project decisions.
5. Manage and lead all aspects of the technical sales engagement from general queries to demos, RfX, and PoC's around features, specifications, and functionality to integration. Provide architecture and implementation design consultation and best practice guidance for strategic opportunities.
6. Act as trusted advisor for assigned accounts and maintain the technical relationship with the customer. Discover opportunities to upsell and cross-sell Fortinet solutions. Work closely with the regional escalation manager, technical support team and engineering to ensure customer's technical issues are answered and resolved.
7. Collaborate with peers, Consulting System Engineers (CSE's), Solution Architects, Business Consultants, Professional Services and/or Partners on complex opportunities. Capture and manage customer requirements through the Consulting System Engineering Team to Product Management.
8. Support PreSales, Sales & Channel enablement activities and events.

Required Skills:

1. Minimum of 5 years' experience in pre-sales support with proven success.
2. Expert level knowledge in networking (LAN, WIFI, WAN, SDN, routing, switching), and network security (Next-Gen Firewalls, Intrusion Detection, encryption protocols).
3. Strong customer focus to address complex technical and business requirements with a self-motivated, positive attitude. Goal-driven, adapting to shifting priorities, demands and timelines.
4. Knowledge of the following domains is a plus:

• Datacenter architectures (e.g. ACI, NSX-T)
• Security Architectures (e.g. Zero Trust, SASE)
• Modern Software Architectures (e.g. DevOps, IaC)
• Cloud Architectures with at least one public cloud specialization
• Security Operations (e.g. Orchestration, Automation, SIEM Tools)
• IT Security standards (e.g. BSI 200-x, ISO2700x, COBIT, NIST) and/or relevant regulations (EU-DSGVO, BDSG, NIS-2/KRITIS).

Excellent German and English language skills.

Ability to interface with senior levels of internal / external organizations is required.

Expert level verbal & written communication, presentation, prioritization, and interpersonal skills.

Deep level experience in installation and configuration of network devices, systems (UNIX/Linux, Windows-based, virtualized and containers), public-clouds, and scripting (ideally Ansible, Terraform, Python with good knowledge of APIs).

Willingness to travel 20-50% of time.

Education:

1. Bachelor's degree or equivalent experience. Graduate degree preferred.

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

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About Us

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world's largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet's Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.