Systems Administrator

General Dynamics - IT; Grafenwöhr; Vor Ort; USD 93.000 - 127.000; Vollzeit

Zusammenfassung

An established industry player is seeking a skilled System Administrator to support U.S. Army Europe in Grafenwöhr, Germany. In this role, you will provide technical support, troubleshoot issues, and ensure the highest levels of systems availability. You will be responsible for managing service requests, providing Tier 1 and Tier 2 support, and maintaining critical IT infrastructure. This position offers opportunities for professional growth and development, including access to cutting-edge technology and comprehensive health packages. Join a dynamic team where your contributions will make a significant impact on mission success and operational efficiency.

Leistungen

401K with company match

Comprehensive health and wellness packages

Professional growth opportunities

Paid education and certifications

Paid vacation and holidays

Qualifikationen

• Experience in providing Tier 1 and Tier 2 customer support.
• Must hold a TS/SCI security clearance and relevant certifications.

Aufgaben

• Provide technical support and troubleshooting for IT systems.
• Manage and coordinate Video Teleconference meetings.

Kenntnisse

Technical Support

Troubleshooting

Virtualization

Windows

Linux

SQL

SCCM

Active Directory

Communication Skills

Detail Oriented

Ausbildung

BS/BA in Information Technology

IAT II Certification

Major Industry Certification (MCSA, CCNA)

Tools

Issue Management System

VTC Equipment

Jobbeschreibung

GDIT has an exciting opportunity for System Administrator to support U.S. Army Europe in Grafenwoehr Germany. Providing technical support and troubleshooting to network, desktop, and/or systems hardware and software. Monitors all installed Information Technology Systems and infrastructure, as well as installs, configures, tests and performs routine maintenance on operating systems, application software and system management tools to ensure the highest levels of systems and infrastructure availability. Troubleshoots system related problems. Remains current in operating systems/software analysis and technological developments and applications. Recommends future direction or projects to management. Provides expertise and direction in the development or modification of software programs and applications to enhance an operating system.

The System Administrator will be responsible for providing Tier 1 and Tier 2 customer support, responding to, tracking, and following-up on telephone, e-mail, and team member requests for support. The Administrator will also be responsible for the continuous review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer.

How A Systems Administrator Will Make An Impact

• Enter support requests and track issues in the designated issue management system and triage requests
• Experience with Virtualization, Windows, Storage, Linux, SQL, SCCM, and Active Directory.
• Assist and support the development, configuration, testing, and evaluation of Commercial Solutions for Classified (CSfC) solutions.
• Develops technical documentation, system architecture, and system design documentation.
• Provide support to end users on a variety of issues including office automation software, scanning, printing, file recovery, user account management, and password resets.
• Perform cable management to add, move, install, and troubleshoot issues at user workstations and within data center areas.
• Provide management of Active Directory Organizational Units to ensure compliance with organization policy.
• Manage and coordinate executive Video Teleconference meetings and their associated scheduling system.
• Maintain VTC equipment.
• Occasional after hours on-call support.
• Excellent communication skills and detail oriented and organized.
• Experience identifying, analyzing, and resolving system problems.

What you will need to succeed

• Security Clearance Required: Candidates must be TS/SCI cleared.
• Certification: A current IAT II Certification is required at time of hire. Candidates should have at least one major industry certification (MCSA, CCNA, etc.)
• Education: A BS/BA in information technology or related industry training in performing systems administration support is preferred.
• Skills: Relevant and related military or government experience performing systems administration support is desired.
• Must be eligible for German TESA

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Top Secret/SCI Salary and Benefit Information

The likely salary range for this position is $93,500 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans