System Administrator job at State of Montana

Remote; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A state government agency is seeking a Montana Shared Catalog System Admin to support library automation systems and resolve technical issues. The ideal candidate will have a strong background in database management, experience with library systems, and effective communication skills. This full-time role offers a salary range of $33.54 - $41.92 hourly, with benefits including health insurance and retirement savings.

Leistungen

Health Insurance

Paid Illness Leave

Retirement Savings

Qualifikationen

• Two years of experience working with databases or equivalent education.
• Experience with library systems and providing user support preferred.

Aufgaben

• Manage and resolve help desk requests for member libraries.
• Work collaboratively to develop standards and best practices.
• Provide training and presentations at conferences.

Kenntnisse

Creative problem solving

Technical end user support

Public speaking

Ausbildung

Associate's degree in database management

Jobbeschreibung

Health Insurance, Retirement Savings, Paid Illness Leave, Paid Time Off

About the Role

Title: MT Shared Catalog System Admin

Job Description:

The Montana State Library helps all organizations, communities, and Montanans thrive through excellent library resources and services.

The Montana State Library (MSL) is seeking applications for a Montana Shared Catalog Systems Administrator. This is a full-time, permanent position that is eligible for all applicable state benefits and retirement. The position is located in Helena or as a remote work option within the State of Montana.

Who is the State Library?

MSL is an agency of the Montana state government. We employ a staff of 50 professionals who are dedicated to providing state-wide library information and support, state government information, natural resources information, and geographic information for all Montanans. We support the development and excellence of Montana's public libraries and reading materials for individuals with visual or physical disabilities. We provide open, free, and transparent data to support the state's land, water, and natural resources programs. Our culture is based on values of service to our users, transparency, and trust. The State Library is a modern, 21st century library.

What will you be doing?

Consortia & System Support of the MT Shared Catalog Integrated Library System

You will manage and resolve help desk requests that are received via a ticketing system, phone or email in a timely manner that minimizes service interruptions for member libraries. Resolution may require research into system configurations and parameters, and related library technology, along with collaboration with vendor support. You will work collaboratively with the Shared Catalog team to develop best practices, standards, follow up procedures, and system maintenance and procedure documentation.

Communications

Customer assistance and problem resolution are usually provided in a remote environment. You must be able to communicate information accurately and helpfully to individuals with varying degrees of systems knowledge. The incumbent should be comfortable with public speaking and presenting information at conferences or trainings. You can read the full job description here: MT Shared Catalog System Admin.

What are we looking for?

We are seeking someone who is a creative problem solver with technology systems, has experience working with a sophisticated library automation system, able to provide a full range of technical end user support, and who has a commitment to supporting Montana libraries. We require an Associate's degree in database management principals and two (2) years of experience working with databases (or a combination of education and work equivalent). Preference will be given to applicants with experience with library systems and providing user support.

Application and Selection Process:

Your application must include a current resume and a cover letter telling us how and why this is the position for you. All materials must be attached to your application and marked as relevant via the State of Montana Careers page. Incomplete applications will not be reviewed or considered.

State of Montana Employment Requirements:

• Employees of the State of Montana must be state residents or establish residency within an agreed upon timeframe.
• Applicants must be eligible to work in the United States on a permanent basis at the time of application.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : Not Applicable

33.54 - 41.92 Hourly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

: 1 Employee Status : Regular Schedule : Full-Time

Job Type

: Standard

Shift

: Day Job

Travel

: Yes, 5 % of the Time

Primary Location

: Helena

Agency : Montana State Library Union : Montana Federation of Public Employees

Required Application Materials : Cover Letter, Resume

Contact Name : Sharon Hardwick | Contact Email : [e-mail] | Contact Phone : [phone] The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711.Montana Job Service Officesalso offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.