- Manage the day-to-day operations of the Non-QM Underwriting team
- Work with the VP, Underwriting to implement KPIs and workflows
- Oversee daily underwriting team operations, including assigning loans for prompt underwriting decisions
- Assist underwriters with scenario escalations, prioritized rushes, conditions, and newly submitted loans to meet department turntimes
- Ensure training materials align with current lending regulations, investor guidelines, and company policies
- Monitor underwriting quality, identify improvement areas, and create targeted learning plans
- Partner with leadership to establish performance benchmarks and training effectiveness metrics
- Provide coaching, mentoring, and ongoing support to underwriters and support staff
- Maintain production goals and standards according to KPIs and production metrics
- Support organizational goals and values, welcome feedback, and contribute to a positive team spirit
- Stay current on mortgage underwriting industry trends, regulations, and best practices
- Manage leaders and staff within the Underwriting department, including hiring, performance management, coaching, and development
Requirements
- 7+ years of mortgage underwriting experience
- Strong knowledge of FNMA, FHLMC, FHA, VA, and USDA guidelines
- 3+ years of supervisory or management experience in mortgage underwriting or training
- In-depth knowledge of mortgage underwriting guidelines, investor requirements, and regulatory compliance
- Proven ability to interpret and apply federal, state, and investor regulations
- Proven experience driving departmental improvements, managing risk, and leading high-performing teams
- Leadership and coaching skills with the ability to motivate and develop staff
- Reliable internet connection
- Quiet, professional workspace
- Preferred: DE (Direct Endorsement) and/or SAR (Staff Appraisal Reviewer) certifications
- Preferred: Strong instructional design and training delivery skills (in-person and virtual)
- Preferred: Proven track record of improving underwriting quality and compliance through training initiatives
- Preferred: Strong project management skills with the ability to lead cross-functional training initiatives
- Ability to communicate via phone calls, emails, and ticketing systems
- Ability to work for long periods at a desk and on a computer
- May occasionally need to pick up and/or move up to 15 pounds
Core Competencies
Demonstrates extensive mortgage underwriting expertise, including strong knowledge of FNMA, FHLMC, FHA, VA, and USDA guidelines, along with proven leadership and coaching abilities to develop high-performing teams. Capable of implementing KPIs, managing risk, and driving departmental improvements while ensuring compliance with regulatory standards.
Highest-signal resume keywords
- Mortgage Underwriting Experience
- Leadership And Coaching Skills
- Knowledge Of FNMA, FHLMC, FHA, VA, And USDA Guidelines
- Regulatory Compliance Expertise
- Training Delivery Skills
ATS Optimization Keywords
Hard Skills
- Mortgage Underwriting
- Regulatory Compliance
- KPI Implementation
- Performance Management
- Risk Management
- Training Development
- Project Management
- Scenario Escalation Handling
- Loan Assignment
- Underwriting Quality Monitoring
Soft Skills
- Coaching
- Mentoring
- Team Collaboration
- Communication
Certifications & Qualifications
- DE Certification
- SAR Certification
Industry Keywords
- Non-QM Underwriting
- Investor Guidelines
- Lending Regulations
- Underwriting Standards
- Training Effectiveness Metrics
- Department Turntimes
- Mortgage Industry Trends