Support Worker Team Lead

Incluso Services Pty Ltd; Coburg; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

Incluso Services is seeking a Support Worker Team Lead dedicated to enhancing the lives of individuals with disabilities. The ideal candidate will have strong experience in leadership within the NDIS framework and a passion for supporting both staff and participants. Join a company that values inclusivity and offers an array of benefits to support your personal and professional growth.

Leistungen

Wellbeing subsidies for gym and yoga

Employee Assistance Program

Training and development opportunities

Personalized career development plans

Day off on your birthday

Qualifikationen

• Experience in an NDIS Team Lead or HR role (1-2 years).
• Strong understanding of the NDIS industry.
• Experience in support work and team leadership.

Aufgaben

• Lead and manage a team of support workers.
• Assist with onboarding and training new staff.
• Develop strategies for staff to match participants' needs.

Kenntnisse

Interpersonal Skills

Communication Abilities

Leadership

Motivation

Ausbildung

Certificate III Individual Support/Disability/HR

Jobbeschreibung

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso service journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for a Support Worker Team Lead.

The Role

We’re on the lookout for a highly organised, experienced, reliable, and dedicated Support Worker Team Leader that will be responsible for leading our team of support workers, assisting with training, managing and ensuring staff resourcing is covered across the business. This role is ideal for someone with a few years in a HR Coordinator/Administrator, or an NDIS Leadership role, looking for the next step in their career.

What you’ll be doing:

• Assist in onboarding new support workers.
• Develop strategies to ensure staff are matched with compatible participants.
• Mentor, coach, and assist support workers to provide consistent, safe, and quality care and support to the participants supported by the organisation.
• Motivate and inspire your team by encouraging a positive environment.
• Communicate effectively with the Operations Manager to manage budgets and ensure support workers understand and implement care plans.
• Understand and implement relevant policies and processes, actively contributing to their development and refinement.
• Engage with internal and external stakeholders when required to ensure participants are consistently supported.
• Support rostering team members shifts promptly, accurately, and in alignment with service requests and care delivery plans.

What you’ll bring:

• A passion for people and a genuine interest in responding to the needs of others.
• 1-2 years experience in an NDIS Team Lead or HR role.
• Strong understanding of the NDIS industry.
• Experience in support work and leading a team is ideal.
• Excellent interpersonal skills with strong communication abilities, both written and verbal, to effectively interact with individuals.
• High-level understanding of the SCHADS award.
• Ability to lead and motivate a team towards achieving organisational goals and high level of customer service.

What we would like you to have:

• Authorised to work in Victoria.
• Valid Victorian Driver License
• An understanding of the NDIS, disability, and community services sector.
• Certificate III Individual Support/Disability/HR or studying towards the qualification will be highly regarded for these positions.
• Have experience in coordinating a team in a fast-paced environment with competing priorities.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate

What we offer:

• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We offer an Employee Assistance Program for support and because time out is so important.
• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• Lastly, we offer our team members the day off on their birthday!

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button.

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard.

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.