Support Engineer (GCP)

TN Germany; München; Hybrid; EUR 50.000 - 75.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Support Engineer to join their innovative project on Google Cloud. This role offers an exciting opportunity to work in a hybrid environment in Munich, where you will leverage your expertise in IaaS solutions, Kubernetes, and networking fundamentals. You'll be part of a global support team dedicated to helping public sector customers succeed in their cloud journey. If you have a passion for technology and enjoy solving complex challenges, this position is perfect for you.

Qualifikationen

• 4+ years of experience with IaaS solutions and cloud storage platforms.
• Solid knowledge of networking fundamentals and troubleshooting P1-level issues.

Aufgaben

• Join a high-performing global support team for public sector customers.
• Troubleshoot and resolve issues in multi-node environments.

Kenntnisse

IaaS solutions

Kubernetes

virtualization

cloud storage platforms

networking fundamentals

Linux

scripting (Python, Bash)

Technical Support

IT Operations

Incident Management

Jobbeschreibung

Social network you want to login/join with:

*** Support Engineer - 12 months + ext. - Germany ***

On behalf of one of our key partners, RED now has a new opportunity for a Support Engineer to join a project on Google Cloud.

The role is based in Germany, and requires someone to be based in Germany (Munich) on a hybrid working basis and fluent in English, German would be a plus.

Specific skills/experience required:

• 4+ years of experience with IaaS solutions (, Kubernetes, virtualization, hybrid cloud) and cloud storage platforms
• Solid knowledge of networking fundamentals (TCP/IP, VPNs, VLANs, Routing, Load Balancing, etc.)
• Proven experience troubleshooting and resolving P1-level issues in multi-node environments
• Strong background in Linux, scripting (, Python, Bash), and systems administration
• Experience in Technical Support, IT Operations, or Incident Management
• Comfortable working directly with customers and internal engineering teams

Preferred:

• Familiarity with Google Cloud or other public cloud providers
• Experience with hosted services/SaaS and scripting languages (Python, Go, Perl, Java, etc.)
• SQL/data analysis skills and cloud-native troubleshooting experience
• Prior involvement in deployments and customer onboarding within public sector environments
• Experience in distributed production environments and automation

This is an excellent opportunity to join a high-performing global support team and play a key role in helping public sector customers succeed on Google Cloud.