Subject Matter Expert (SME) - Sales Support

Lonza; Köln; Vor Ort; EUR 50.000 - 90.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Subject Matter Expert in Sales Support to influence large-scale projects and strengthen the sales pipeline. This role is perfect for those eager to drive initiatives that elevate sales while collaborating with sales teams to acquire and expand high-value accounts in Cell Biology and Transfection. The ideal candidate will possess a strong scientific background and experience in the biotech sector. Join a forward-thinking company where your contributions can make a meaningful difference in the world of life sciences.

Qualifikationen

• Strong academic background in a scientific field.
• Experience in cell culture and molecular biology.

Aufgaben

• Develop lasting relationships with customers and key collaborators.
• Support field technical activities for Cell Biology and Transfection.

Kenntnisse

Cell Culture

Molecular Biology

Transfection

Sales Experience

Effective Communication

Ausbildung

Degree in a Scientific Field

Jobbeschreibung

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

The role :

This Subject Matter Expert (SME) - Sales Support role at Lonza offers an outstanding opportunity to influence large-scale projects, strengthen the sales pipeline, and pursue ambitious growth prospects. Collaborating with sales teams, this role focuses on acquiring and expanding high-value accounts in Cell Biology and Transfection.

The role involves gathering and communicating key market trends, competitive activities, and customer insights to inform strategic decisions and enhance Lonza's market position.

This position is ideal for individuals eager to drive initiatives that elevate sales and possess a proven track record of enhancing customer engagement and success.

Please note that this role will require 50% travel.

Key responsibilities :

1. Develop lasting relationships with customers and key collaborators.
2. Act as a trusted adviser, facilitating deal closure through consultative selling.
3. Represent the company at conferences, symposia, and webinars.
4. Identify cross-selling and upselling opportunities within customer workflows.
5. Address complex technical inquiries for strategic accounts, providing innovative solutions and resolving blocking issues.
6. Support field technical activities for Cell Biology and Transfection product lines as needed.
7. Provide specialised training, co-travel support, and technical expertise to empower the sales team to win key accounts and increase market share.
8. Lead sales campaigns, deliver product demonstrations, installations, and customer training to secure new business.
9. Equip sales teams with tools, insights, and training to enhance performance.
10. Align sales collateral, messaging, and go-to-market strategies with market demands.

Key requirements :

1. Strong academic background, preferably in a scientific field.
2. Experience and knowledge in cell culture, primary cells, molecular biology, transfection, and the biotech / biopharma industry, including drug discovery and development.
3. Familiarity with drug discovery, drug manufacturing, Cell & Gene Therapy, and the biotech / biopharma sectors.
4. Sales and/or technical support experience.
5. Effective communication skills and successful cross-functional collaboration.

At Lonza, our products and services positively impact millions daily. We value ethical achievement, respecting our people and environment. We challenge and inspire our team to solve complex problems and develop innovative ideas in life sciences, offering the satisfaction of making a meaningful difference worldwide.