Student - Customer & Services (d/f/m)

TN Germany; München; Vor Ort; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen engagierten Werkstudenten im Kundenservice, der die Kundenbeziehungen aufbaut und unterstützt. In dieser Rolle wirst du eigenverantwortlich Kundenprojekte leiten, technische Setups durchführen und wertvolle Einblicke in verschiedene Abteilungen gewinnen. Du wirst deine Kommunikationsfähigkeiten verbessern und kreativ an der Lösung technischer Probleme arbeiten. Diese Position bietet dir die Möglichkeit, in einem dynamischen Team zu arbeiten und deine Karriere im Bereich HR-Technologie voranzutreiben. Wenn du leidenschaftlich daran interessiert bist, Kundenbedürfnisse zu verstehen und Lösungen zu präsentieren, ist dies die perfekte Gelegenheit für dich.

Leistungen

Flexible Arbeitszeiten

Subventionen für Transport oder Fitnessstudio

Internship-Möglichkeiten

Moderne Büros mit Annehmlichkeiten

Qualifikationen

• Eingeschriebener Student in Betriebswirtschaft oder verwandten Bereichen.
• Erfahrung in HR, SaaS-Vertrieb oder Kundenservice ist bevorzugt.

Aufgaben

• Verantwortung für eigene Kundenprojekte und Unterstützung im Team.
• Einrichten von Lohnabrechnungsintegrationen in Kundenkonten.

Kenntnisse

Kundenbeziehungen aufbauen

Microsoft Excel

Google Sheets

Problem-Lösungsfähigkeiten

Ausbildung

Betriebswirtschaftslehre

Wirtschaftswissenschaften

Tools

Confluence

Jobbeschreibung

Social network you want to login/join with:

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Client:

Personio

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

bd0bf6f8de82

Job Views:

3

Posted:

27.04.2025

Expiry Date:

11.06.2025

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Job Description:

The Role: How you'll make an impact at Personio

Are you passionate about identifying customers’ needs and finding solutions for them? We are a team who are closer to the clients than anyone else in the company and encourage our customer relationships to live up to their full potential.

The Role: How you'll make an impact at Personio

Are you passionate about identifying customers’ needs and finding solutions for them? We are a team who are closer to the clients than anyone else in the company and encourage our customer relationships to live up to their full potential.

As a Customer & Services Student (d/f/m), you will support us in providing our customers with the best possible product experience and service quality.

Role Responsibilities: What you'll do

Working Student Professional/Payroll Services - German Speaking (Start, Munich):

• Customer Projects: You will be responsible for your own customer projects and support your team members’ projects.
• Technical Setups: You will set up payroll integrations in customer accounts.
• Customer Support: You will introduce our customers to the usage of payroll integrations and handle customer inquiries.
• Knowledge Management: You will adapt Confluence knowledge articles and presentations for the team.

Your Learnings:

• Improve your resilience and boost your self-confidence by dealing with stakeholders and customers.
• Get creative by analyzing technical problems and developing solutions.
• Gain company-wide insights through cross-departmental projects and stakeholder interactions.
• Set a career milestone by gaining significant experience and connecting with colleagues from diverse backgrounds.

We encourage you to apply as we frequently rehire for various positions across departments. You may be considered for similar roles elsewhere.

Role Requirements: What you need to succeed

We seek interns and working students who communicate effectively and build strong customer relationships, understanding their needs and presenting solutions clearly.

Hard Skills:

• You are a registered student in Business Administration, Economics, or a related field.
• Experience in HR, SaaS sales, customer service, or startups is preferred.
• Proficiency in analysis using Microsoft Excel or Google Sheets.
• Fluency in German is essential; English is the company language.

Soft Skills:

• Excellent interpersonal and communication skills.
• Strong problem-solving abilities and adaptability.
• Structured, analytical work approach and willingness to take on challenges.
• Proactiveness, diligence, and a results-oriented mindset.

Why Personio

We are committed to diversity and inclusion, fostering a welcoming environment for all employees regardless of gender, age, disability, or background. Our benefits include:

• International team with flexible work locations across Europe.
• Flexible working hours and subsidies for transportation or gym memberships.
• Various internship opportunities suitable for students at different life stages.
• Modern office spaces with amenities.

We support your growth through regular feedback, internal networks, knowledge-sharing sessions, and the latest tools.

Salary:

• Working students: 16€ (Bachelor) or 17€ (Masters) per hour for 20 hours/week.
• Interns: 2,160€ per month for 40 hours/week.

Follow us on Instagram or TikTok @Personio for a glimpse of our workplace.

About us

We use technology to revolutionize HR, with over 10,000 customers and 2,000 employees worldwide. Join us to make an impact and build the future of HR technology.

Our principles include exceeding customer expectations, delivering results, elevating one another, challenging ourselves, and fostering positive momentum.