Strategic Accounts Manager (m/f/d) arbeitnow Sereact GmbH Stuttgart Schockenriedstr. 17 · 10/24/2026

Primetime; Stuttgart; Hybrid; EUR 85,000 - 120,000; Full time

Benefits offered by this job

Company car

Flexible work schedule

Job summary

Sereact is seeking a Strategic Accounts Manager to own and grow our most important customer relationships in AI-powered robotics for intralogistics and industrial settings. You will ensure customers realize value, drive ROI, and unlock expansion opportunities across fashion, general merchandise, e-grocery, and 3PL segments.

The role blends strategic account management with customer success and commercial growth in a fast-scaling AI robotics company. Willingness to travel up to 50% is expected.

Qualifications

• Strong understanding of intralogistics, automation, robotics, or industrial tech.
• Experience managing and growing enterprise or strategic accounts.
• Background in a scale‑up or fast‑growing environment.
• Proven ability to drive commercial expansion and customer outcomes.
• High technical affinity; engineering background a plus.
• Excellent communication and stakeholder management skills.
• Fluent in English (other languages are a plus).

Responsibilities

• Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion
• Act as trusted advisor to operational and executive stakeholders
• Drive customer value realization and ROI through strategic account management
• Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals
• Develop tailored go‑to‑market and account growth strategies, including QBRs and EBRs
• Partner with Product, Engineering, and Operations to translate customer needs into roadmap input
• Help build the foundation, processes, and playbooks for Customer Success at Sereact

Skills

Intralogistics

Automation

Robotics

Enterprise accounts

Commercial growth

Technical affinity

Engineering background

Stakeholder management

English fluency

Education

Engineering background

Job description

We build the intelligence that lets robots sense, reason, and act in the real world—moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can’t solve. We are on a mission to redefine how physical work gets done, and we’re looking for curious, bold thinkers to help shape the future of robotics with us.

Overview:

We are hiring one of our first Strategic Accounts Managers to own and grow Sereact’s most important customer relationships. You will ensure customers get successful value generation of our AI-powered robotics solutions, drive measurable customer outcomes, and unlock expansion opportunities across Fashion, General Merchandise, E-Grocery, and 3PL customers.

This is a hands‑on, high‑impact role combining strategic account management, customer success, and commercial growth in a fast‑scaling AI robotics company. Willingness to travel: up to 50%

Your Responsibilities:

Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion

Act as trusted advisor to operational and executive stakeholders

Drive customer value realization and ROI through strategic account management

Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals

Develop tailored go‑to‑market and account growth strategies, including QBRs and EBRs

Partner with Product, Engineering, and Operations to translate customer needs into roadmap input

Help build the foundation, processes, and playbooks for Customer Success at Sereact

Qualifications:

Education and Experience

Strong understanding of intralogistics, automation, robotics, or industrial tech

Experience managing and growing enterprise or strategic accounts

Background in a scale‑up or fast‑growing environment

Proven ability to drive commercial expansion and customer outcomes

High technical affinity; engineering background a plus

Excellent communication and stakeholder management skills

Fluent in English (other languages are a plus)

Why Join:

One of the first hires in a critical customer‑facing function

High ownership and direct impact on revenue and retention

Work at the intersection of AI, robotics, and real‑world operations

Competitive compensation, and growth opportunities

What We Offer:

A motivated team and an open corporate culture

Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day.

Company car: An exclusive mobility offer that accompanies you everywhere.

Shape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry.

Attractive remuneration: A competitive salary plus attractive bonus options.

Career opportunities: Be part of a dynamic scale‑up with clear development prospects in a growing industry.

This overview was written from the original listing to help you understand the role. Always confirm the specifics on the employer’s application page.