Employment Status: Regular
Time Type: Full time
BUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from everyday household items to leading edge technology - to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
The role involves being the main point of contact for customers in developing CSA Group strategic accounts and creating new opportunities within those established accounts. The position ensures the continued growth of CSA Group services by managing a group of large accounts and customers. It coordinates CSA Group activities and contacts for customers, ensuring a unified approach. The role outlines strategic planning around customer needs and service enhancements, develops account strategies, forecasts sales opportunities, and implements strategic plans to achieve corporate objectives. It also involves communicating activities, strategies, and progress with management and key CSA Group personnel, as well as planning, prioritizing, and organizing all sales-related activities to ensure timely and effective execution.
Your Duties & Responsibilities:
- Initiates the sales process, providing preliminary and ongoing information to existing clients
- Manages the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group services
- Prioritizes work assignments and follow-up responses to client inquiries and proposals
- Manages the relationships with clients, identifying growth opportunities within the assigned accounts, and develops the strategy to secure new business and communicates effectively with Operations for a seamless approach
- Prepares cost proposals of services for clients, using applicable questionnaires and worksheets
- Maintains accurate and complete client files, including the input of new/existing client information into the shared sales database
- Identifies and communicates opportunities and competitive trends
- Develops ongoing business relationships and networks with clients and industry-related groups
- Provides written and verbal reports including sales reports, expense reports, customer visit reports, and customer presentations in a timely manner as required
- Must be willing to travel up to 50% of the time and on weekends as required
What we expect:
- Bachelor's Degree and 6 or more years of Sales experience or equivalent industry experience
- Prior experience in the Energy Storage industry is desired
- Prior experience with sales CRM tracking software is a plus
- Proven ability to consistently exceed sales goals
- Proven experience dealing with large organizations at senior levels
- Ability to create clear, effective, and professional written communication and presentations
- Ability to create, prepare, and execute complex business strategies while organizing multiple projects and responsibilities
- Proactively resolve complex problems and build outstanding client relationships through effective internal collaboration
- Organized and independent; proven ability to maintain confidentiality
- Strong initiative and ability to develop new customer contacts
- Able to maintain positive contacts within the organization to exchange, explain, and interpret information or ideas and follow-up on client requests
- Strong organization and time management skills
- Creativity and project management skills to plan for projects, events, and conferences
- High level of initiative and motivation to meet or exceed targeted goals with minimal supervision
- Computer proficiency in Word, Excel, PowerPoint, and CRM applications
- Ability to prepare cost proposals promptly to meet customers’ needs
What we offer:
- Flat hierarchies in a professional and intercultural corporate environment
- Opportunity to work from home and flexible working hours
- Attractive tasks, exciting projects, and the opportunity to contribute your ideas
- Fitness and health programs for a balanced routine
- Lease a Bike
- Company pension plan and opportunities for further training
- Permanent employment with a future-proof job
CSA Group is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on applicable laws. Opportunities are based on skills and abilities, with respect and valuing of differences. Please contact us at HREurope@csagroup.org if you require accommodation during the interview process.