Strategic Account Director

ACTUM Digital; Frankfurt; Hybrid; EUR 100.000 - 150.000; Vollzeit

Zusammenfassung

A leading digital consulting firm is seeking a Strategic Account Director to drive high-value partnerships with enterprise clients. In this role, you'll manage and expand long-term relationships, ensuring client satisfaction and sustained revenue growth. The ideal candidate will have extensive experience in digital consulting, excellent relationship-building skills, and the ability to engage with senior stakeholders across multiple regions and industries.

Leistungen

Competitive salary

Performance bonus

Long-term incentives

5 weeks of vacation

Flexible working hours

Wellness initiatives

Access to training and mentorship

Qualifikationen

• 10–15 years of experience managing enterprise/global accounts in digital consulting/B2B SaaS.
• Fluency in English and German; additional languages are a plus.
• Proven success in growing multi-million Euro accounts.

Aufgaben

• Manage and grow a portfolio of strategic/global accounts focused on long-term partnerships.
• Develop and execute strategic account plans aligned with client goals.
• Engage with senior stakeholders, including C-level executives.

Kenntnisse

Relationship-building

Strategic thinking

Digital transformation

Cross-functional collaboration

Analytical mindset

Ausbildung

Bachelor’s or Master’s degree in Business, Marketing, or related field

Tools

CRM tools (e.g., Salesforce, Dynamics, SAP)

Jobbeschreibung

As a Strategic Account Director , you will take ownership of key + strategic accounts, managing and expanding long-term relationships with enterprise clients across multiple regions. You will act as a strategic advisor and partner, ensuring value delivery, client satisfaction, and sustained revenue growth.

What will be your key responsibilities?

• Manage and grow a portfolio of strategic + global accounts with a focus on long-term partnership.
• Act as the primary point of contact and trusted advisor for key enterprise clients across geographies.
• Working closely with ACTUM Digital Partners to coordinate on client strategy.
• Develop and execute strategic account plans aligned with client goals and Actum’s business strategy.
• Drive upsell and cross-sell initiatives across divisions and regions to increase revenue and product adoption.
• Engage with senior stakeholders, including C-level executives, to understand evolving business needs.
• Collaborate with internal teams (service, technology, finance, marketing) to ensure delivery excellence.
• Lead quarterly business reviews, roadmap sessions, and client feedback loops.
• Identify risks, solve complex problems, and ensure overall account health and satisfaction.
• Maintain detailed CRM records, forecasts, and performance reports.

What We Expect :

• Bachelor’s or Master’s degree in Business, Marketing, or related field (or equivalent experience).
• 10–15 years of experience managing enterprise / global accounts in digital consulting or B2B SaaS.
• Proven success in growing multi-million Euro accounts and achieving upsell / cross-sell targets.
• Strong understanding of digital transformation and enterprise client needs.
• Excellent relationship-building skills and executive presence.
• Experience working cross-functionally in matrixed organizations.
• Ability to manage complex projects and drive strategic outcomes.
• Fluency in English and German; additional languages are a plus.
• Proficiency with CRM tools (e.g., Salesforce, Dynamics, SAP).

Nice to Have :

• Experience with Strategic Selling, Challenger Sales, or Account-Based Selling methodologies.
• Track record in managing accounts across multiple industries and continents.
• Strong analytical mindset and ability to build persuasive business cases.
• Experience with transformation consulting or digital product delivery.

What’s In It for You

• Strategic impact : Drive high-value partnerships that shape our growth and client success.
• Hybrid work environment : Flexible location within Europe, with travel as needed.
• Career growth : Lead top-tier clients and engage in strategic decision-making.
• Global exposure : Work with diverse teams and international enterprise clients.
• Recognition & rewards : Competitive salary, performance bonus, and long-term incentives.
• Supportive culture : A collaborative, fast-paced environment with flat hierarchies.
• Work-life balance : 5 weeks of vacation, flexible working hours, and wellness initiatives.
• Learning & development : Ongoing access to training, mentorship, and industry events.