Store Operations Manager (m/f/d)

C & A; Düsseldorf; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Join a leading fashion retailer as a Store Operations Manager, where you'll drive store operations, support leaders, and collaborate across teams to enhance performance. Enjoy numerous benefits and contribute to a transformative journey in a dynamic environment.

Leistungen

Learning and development opportunities

Partner Discount Scheme

20% employee discount

30 days' vacation plus 3 additional days

Corporate pension scheme

Mental health and wellness program

Qualifikationen

• Minimum 3–5 years of experience in store operations.
• Proficiency in English and the local market language.

Aufgaben

• Execute and localize store operations strategies.
• Monitor key operational KPIs and support in defining improvement actions.
• Collaborate with cross-functional partners to ensure effective execution.

Kenntnisse

Leadership

Communication

Problem-Solving

Organizational Skills

Jobbeschreibung

The future looks like you

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores inEurope and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for
the many. We are building on more than 180 years of experience in the fashion industry andcontinuously modernize the company to become an omnichannel fashion retailer.

At C&A we are driven by our values and we believe that affordable and high-quality fashion is notcontradictory to caring for people & the planet, we are always forward thinking and acting todevelop our business and innovate the industry. This is your chance to join the C&A team as Store Operations Manager (m/f/d)

Your responsibilities

• Execute and localize store operations strategies
• Act as the main operational contact for store leaders, Group Store Leads and Sales Leads, providing direct support and guidance
• Facilitate clear, timely, and actionable communication between market leadership and store teams
• Collaborate with cross-functional partners (e.g. Security, Health & Safety, Retail Systems, Visual Merchandising, Marketing, People & Culture) to ensure effective execution of store initiatives
• Monitor key operational KPIs, analyze performance data and support in defining and executing improvement actions
• Simplify and optimize workflows and governance structures to ease the operational burden on store teams
• Ensure consistency and compliance with workforce and operational standards across all stores
• Align market-specific operational initiatives with EU commercial excellence guidelines
• Identify and escalate recurring operational issues to the Store Operations Lead, contributing to long-term solutions

What you bring

• Minimum 3–5 years of experience in store operations, ideally at a market or regional level
• Proficiency in English and the local market language is required; additional languages are a plus
• Strong understanding of retail store operations and market-specific challenges
• Proficiency in analyzing performance data and implementing operational improvements
• Ability to adapt and execute global strategies in a local market context
• Strong interpersonal and communication skills, with the ability to engage and influence stakeholders
• Proactive problem-solving mindset with focus on delivering results
• Organizational skills to manage multiple tasks and priorities effectively

What we offer

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll beable to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will alsoenjoy:

• Countless learning and development opportunities via our C&A academy
• Access to a Partner Discount Scheme
• An employee discount of 20% in C&A stores
• 30 days' vacation plus an additional 3 days off
• Corporate pension scheme
• Mental health and wellness program
• An exciting job in an international and inspirational working environment
• A positive working atmosphere and a talented team with an open feedback culture

C&A fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board that is committed to building a diverse and inclusive organization where everyone can become their best self.
We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Even if you don't check every box, but see yourself contributing, please apply and help us build an inclusive community.