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A leading retail company in Berlin is seeking an experienced retail manager to oversee store operations and ensure high customer satisfaction. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a commitment to customer service. You will be responsible for training staff, managing stock levels, and maintaining visual merchandising standards.
Managing the overall store operations and performance
Meet sales goals by training, mentoring and providing feedback to sales staff
Ensure high levels of customer satisfaction through excellent service
Ensure that promotions, sales and merchandising instructions are carried out to expected standards
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and company’s visual merchandising standards
Report on buying trends, customer needs, profits etc.
Manage stock levels
Previous retail management experience in a similar size operation
Maintain a keen interest in the fashion industry and market trends
The ability to lead and motivate a team
Visual Merchandising and stock management experience
Excellent communication and 'people' skills
Solid organizational skills
A strong commitment to customer service