Store Manager

Eastmen Human Resources B.V.; Deutschland; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dynamic Branch Manager to drive business success. This role involves developing and implementing a branch business plan, maximizing sales opportunities, and ensuring exceptional customer service. The ideal candidate will possess strong management and commercial skills, with a proven ability to lead teams and improve performance metrics. If you are motivated, detail-oriented, and ready to make a significant impact in a fast-paced environment, this opportunity is perfect for you.

Qualifikationen

• Strong commercial acumen and excellent people management skills are essential.
• Previous management experience and understanding of the construction industry are desirable.

Aufgaben

• Ensure the sales team provides excellent customer service.
• Work closely with the Regional Director to develop the Branch.
• Maximise sales and service opportunities.

Kenntnisse

Management experience

Commercial acumen

Negotiation skills

People management skills

Team working skills

Interpersonal skills

Communication skills

Strategic planning

Problem solving

Attention to detail

Tools

MS Word

MS Excel

Jobbeschreibung

Job details

Job description

The successful appointee will be instrumental in developing a branch business plan and overseeing the daily implementation of the business plan in order to achieve branch revenue, sales, and service goals.

Knowledge & Experience

• Previous Management experience is desirable
• Previous experience managing a busy builders provider would be a distinct advantage
• Ensuring that all policies, procedures, and controls are followed at all times

Branch administration

Essential Competencies

• Strong commercial acumen
• Strong ability to negotiate obstacles
• An understanding of basic accounting and computers
• Excellent people management skills
• Effective team working and networking skills
• Excellent interpersonal and customer-facing skills
• Strong communication skills, both written and verbal
• The flexibility and willingness to learn
• Strategic planning
• Problem solving
• Dynamic, motivated & driven to achieve targets
• Excellent organisation and attention to detail
• Tact and diplomacy
• A strong understanding of the construction industry is desirable
• Competence with standard software packages, including MS Word, Excel

Key Responsibilities

1. Ensuring that the sales team provides friendly, open, and enthusiastic customer service both in person and on the phone
2. Have an understanding of basic accounting and computers
3. Work closely with the Regional Director to assist in driving the development of the Branch and ensure standards for service excellence are met
4. Maximise sales and service opportunities
5. Improve the performance of the Branch across key performance measures
6. Undertake customer service duties as required to ensure effective and efficient branch management
7. Generate a culture of continuous improvement through performance coaching and leading by example in terms of commitment, enthusiasm, and drive
8. Maintain a clean, well-organised, and properly merchandised store at all times