Store Manager

PHILIPP PLEIN; Frankfurt; Vor Ort; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

A luxury brand is seeking an experienced Store Manager for their boutique in Frankfurt. The role requires delivering exceptional customer service, developing client relationships, and leading a sales team to meet performance targets. Candidates should have a proven background in luxury retail management, strong leadership abilities, and excellent communication skills.

Qualifikationen

• Proven experience in luxury retail management.
• Strong leadership skills and passion for customer service.
• Excellent communication and organizational abilities.

Aufgaben

• Deliver exceptional customer service and ensure a luxurious shopping experience.
• Develop and maintain strong relationships with clients.
• Lead and motivate the sales team to achieve performance targets.

Kenntnisse

Luxury retail management

Clienteling

CRM activities

Leadership

Excellent communication

Jobbeschreibung

Company Description

PHILIPP PLEIN is a luxury brand created in Munich in 1998 by founder and designer Philipp Plein. Known for its strong identity and capacity to astonish, the company has grown globally with headquarters in Lugano, Switzerland, and more than 200 employees worldwide. PHILIPP PLEIN has showrooms in Milan, New York, and Hong Kong, and presents men's, women's, and children's collections, as well as jewelry, accessories, and a Home collection. The brand meets the demands of sophisticated and ultra-contemporary consumers globally, from New York to Tokyo, and from Paris to Berlin.

Role Description

We are seeking an experienced and dynamic Store Manager to lead our luxury boutique in Frankfurt. The ideal candidate will have a passion for exceptional customer service and a strong background in clienteling, CRM activities, and luxury retail management.

Key Responsibilities:

• Deliver exceptional customer service and ensure a luxurious shopping experience.

• Develop and maintain strong relationships with clients, utilizing client books and CRM tools to drive repeat business.

• Lead and motivate the sales team to achieve performance targets and uphold brand standards.

• Oversee daily store operations, inventory management, and visual merchandising.

Qualifications:

• Proven experience in luxury retail management, with a focus on clienteling and CRM.

• Strong leadership skills and a passion for delivering outstanding customer experiences.

• Excellent communication and organizational abilities.