Store Lead - Governors Square - Part time

The Children's Place; Berlin; On-site; EUR 34,000 - 47,000; Full time

Job summary

The Children’s Place is seeking a Store Lead to support the Store Leadership Team by managing cash-wrap, opening/closing duties, and serving as Leader on Duty. The role emphasizes brand representation, professional conduct, customer engagement, and maintaining store standards.

Responsibilities include coaching associates, addressing performance concerns with the Store Manager, and supporting training initiatives to foster a positive work environment and strong customer service execution.

Qualifications

• High school diploma or equivalent required.
• Retail experience is preferred but not mandatory.
• Must be at least 18 years old.

Responsibilities

• Lead store operations including cash-wrap and opening/closing procedures.
• Act as Leader on Duty (LOD) representing the brand.
• Coach and train associates to develop talent and performance.
• Provide timely feedback and support to staff and managers.
• Maintain store standards and customer service excellence.
• Collaborate with Store Manager on payroll and scheduling.

Skills

Customer engagement

Detail oriented

Task prioritization

Teamwork

Feedback delivery

Effective communication

Adaptability

Time management

Microsoft Office

Internal applications

Flexible scheduling

Safety awareness

Education

High school diploma or equivalent

Tools

None

Job description

Location:

Clarksville, Tennessee

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors:

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.