Steinbeis-Studium - (Junior) Manager Change Management & Communication (m/f/x)

• Manage and enhance the Communication concept for NextGenCRM, primarily for Sales Community Management for the NextGenCRM Network incl. key users & change ambassadors (editorial plan, text, interactive activities etc.), primarily for Sales. Develop a concept and recommendations for NextGenCRM Network engagement.

• Execute NextGenCRM Network engagement activities (fostering continuous learning and best practice sharing).

• Support rollouts with standardized end user communication package with Sales & Service Companies (SSCs), steer with the help of regular meetings. Support developing country-specific Change & Communication strategies (e.g. China).

• Create content such as text, images, gifs, and videos to increase awareness and enablement of CRM key users and end users.

• Prepare, moderate, and manage regular meetings with different target groups (key users, sales & service community…).

• Create storyboards for video creation.

• Coordinate the collaboration with strategy and content creation agencies.

• Support user experience and enablement for the global ZEISS Group.

• Become part of a great team that is connected by a "we-feeling" and realizes the common project vision.

• Bachelor’s degree in Media, Communication, Marketing, PR, Journalism, Business Administration or a comparable course of study.

• Willingness to pursue a job-integrated Master’s degree (M.Sc. International Management).

• Experience in the development and delivery of target group-specific texts.

• Experience in the moderation of meetings, delivering trainings or similar.

• Experience in the coordination of topics cross-departments or with external agencies.

• Passion for creating content and texts, images, and videos is a plus.

• Creative and change-minded, open to develop innovative communication techniques.

• Project management skills.

• Very good MS 365 skills (PowerPoint, Word, Excel, Teams).

• Hands-on mentality and solution-oriented.

• Business fluent in German and English.

Your ZEISS Recruiting Team:

Franziska Gansloser