Sr. Strategic Adoption Mgr, Amazon Business

Amazon Business EU SARL, Niederlassung Deutschland; München; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Strategic Adoption Manager to lead transformative projects for large strategic accounts. This role focuses on enhancing B2B purchasing experiences through innovative solutions, collaborating with diverse internal teams, and engaging with senior stakeholders. Ideal candidates will possess strong project management skills and a deep understanding of B2B procurement. Join a dynamic team and play a pivotal role in shaping the future of business purchasing in a fast-paced environment. If you're passionate about driving change and improving customer experiences, this opportunity is perfect for you.

Qualifikationen

• 5+ years in B2B procurement, project management, or consulting.
• Proficiency in English, German, and at least one other language at C1+ level.

Aufgaben

• Analyze purchasing processes to improve user experience and reduce costs.
• Drive adoption of Amazon Business by advising customers on best practices.
• Oversee program execution and manage stakeholder communications.

Kenntnisse

B2B procurement

Project management

Consulting

Analytical skills

Communication skills

Ausbildung

Bachelor's degree

Master's degree

Tools

eProcurement systems

Jobbeschreibung

Amazon Business presents a significant opportunity to serve a vast market segment and customer base. We are dedicated to developing solutions that enable business customers to find, compare, and purchase from millions of items across multiple devices and marketplaces.

Since 1994, Amazon has expanded its product selection and innovated to fulfill its goal of being the most customer-centric company on earth. Since 2015, Amazon.com has been reinventing itself for business customers, focusing on building Amazon Business, the largest and most innovative B2B marketplace globally.

Our business customers range from individual professionals and small businesses to large institutions, each with different needs than traditional retail customers. We are transforming how we display our selection, price, and deliver products to enhance the entire customer experience.

Position Summary

Strategic Adoption Managers (SAM) own and implement transformation projects for large strategic accounts (businesses with annual revenues of $2.5BN or more). They help these customers achieve procurement savings at scale through Amazon Business. If you're eager to shape the future of B2B purchasing, this role might be for you!

You will lead large-scale projects to analyze, define, and implement innovative solutions for our B2B customers. You will collaborate with internal Amazon teams—including Sales, Product Management, Category Management, and Leadership—to relay customer needs and prioritize solutions for our largest clients. Strong project management skills are essential to coordinate stakeholders, plan, organize, and manage all project phases, including scoping, issue handling, risk management, and escalation. The ideal candidate enjoys problem-solving for customers, has experience working with senior stakeholders (C-Level), and a track record of exceeding program goals and revenue targets.

The successful candidate will join a pan-EU team and be proficient in German and at least one of French, Italian, or Spanish, in addition to English. Possible locations include Munich, Berlin, Hamburg, London, Paris, Madrid, Milan, and Luxembourg.

Roles and Responsibilities

• Analyze current purchasing processes and identify opportunities for Amazon Business solutions to improve user experience, reduce costs, and enhance organizational performance.
• Drive adoption of Amazon Business by advising customers on best practices.
• Define requirements and scope programs utilizing Amazon Business solutions.
• Oversee program execution, including personnel assignment, scheduling, and delivery.
• Communicate clearly and promptly with customers and Amazon Business leadership.
• Assess risks, anticipate challenges, and manage escalations.
• Work with Product Management and Technical teams to automate service needs and increase customer adoption.
• Meet or exceed targets for customer and feature spend adoption.
• Relay market needs and requirements to internal teams.
• Engage with senior customer stakeholders, including Directors and C-Level executives.

A Day in the Life

A typical day involves team meetings, managing customer emails, strategizing, and stakeholder engagement. Activities include:

• Consulting procurement leads to drive adoption and manage change projects.
• Developing innovative solutions with customers and partners.
• Creating and refining internal processes for new initiatives.
• Collaborating with sales teams on pipeline strategies.
• Planning for upcoming quarters and years.

Basic Qualifications

• 5+ years in B2B procurement, project management, or consulting.
• Proficiency in English, German, and at least one of Italian, French, or Spanish at C1+ level.
• Knowledge of Procure-to-Pay (eProcurement).
• Excellent communication skills, both oral and written.
• Strong analytical skills and the ability to influence internal and external stakeholders.
• Decisiveness and agility in implementing ideas.
• Proven project management experience across multiple stakeholders.

Preferred Qualifications

• Experience identifying trends to improve large-scale technology deals.
• Background in B2B or enterprise sales, especially in new business acquisition.

Location: Strategic Manager, Amazon • Munich, Bavaria, DEU