Sr. Product Manager Technical - Fire TV Device Setup Experience, Fire TV Experience

ENGINEERINGUK; Berlin; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Senior Product Manager, where you'll redefine the setup experience for a widely recognized streaming platform. This role focuses on enhancing user interactions and personalizing experiences, requiring a blend of innovation and strong customer focus. You'll lead cross-functional teams to streamline onboarding processes and utilize data to drive improvements. If you're passionate about creating exceptional customer experiences and thrive in a dynamic environment, this opportunity is perfect for you. Embrace the chance to make a significant impact in a collaborative and inclusive culture.

Qualifikationen

• 5+ years of experience in consumer-facing software product management.
• Strong analytical skills and ability to use data for decision-making.

Aufgaben

• Lead the strategy for improving Fire TV device setup experience.
• Collaborate with UX, engineering, and advertising teams.

Kenntnisse

Product Management

Customer Experience

Data-Driven Decision Making

Cross-Functional Team Leadership

Analytical Skills

Communication Skills

Ausbildung

Bachelor's Degree in Technical Discipline

MBA or Master's Degree

Jobbeschreibung

Sr. Product Manager Technical - Fire TV Device Setup Experience, Fire TV Experience

DESCRIPTION

Join the team that's redefining the setup experience for Fire TV, enhancing how users interact with their new Fire TV device for the first time and personalize their experience.

We are seeking an experienced, innovative, and customer-obsessed Senior Product Manager to join our Fire TV Experience team in Berlin. In this role, you will spearhead the vision and strategy for advancing our setup experience.

The ideal candidate has a strong understanding of what makes a great customer experience and how innovative technology can help achieve that. They should be comfortable with ambiguity, adept at defining concrete strategies from broad concepts, and skilled in successful execution. We value data-driven decision-making, continuous learning, and effective communication with both technical and non-technical stakeholders.

Key job responsibilities

1. Lead the definition and execution strategy for improving the Fire TV device setup experience, focusing on streamlining the onboarding process and enabling seamless customization.
2. Develop and articulate a roadmap for setup capabilities, balancing near-term usability improvements with long-term innovations.
3. Utilize quantitative and qualitative data to inform product decisions and measure success, with a focus on reducing friction and increasing user satisfaction during initial setup.
4. Collaborate with internal experts and teams including UX, engineering, advertising, and senior leadership to align on strategy and execution.
5. Define project requirements, priorities, and success metrics, and oversee their implementation and performance.
6. Communicate project status, strategy, risks, and issues to senior management effectively.
7. Work closely with cross-functional teams to deliver setup experiences that delight customers from their very first interaction with Fire TV.

BASIC QUALIFICATIONS

1. 5+ years of professional experience of consumer facing software product management experience
2. Bachelor's degree or higher with a technical discipline
3. Experience leading cross-functional teams to deliver products and projects on tight deadlines
4. Experience coordinating complex product development cycles and software development schedules

PREFERRED QUALIFICATIONS

1. MBA or Master's degree
2. Experience delivering solutions enabling customers to discover, install, and manage mobile apps and/or services.
3. Experience delivering consumer software products and services in a high growth environment
4. Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
5. Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
6. Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.