Sr.Data Engineer

Dabster; Frankfurt; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A data management company in Frankfurt seeks a candidate to facilitate communication between product teams and manage support requests via a service portal. The role involves translating business needs into platform features and effectively using Jira for tracking. Familiarity with cloud platforms and data concepts is a plus. Join us to help enhance our data platform's efficiency.

Qualifikationen

• Proven experience in stakeholder communication and alignment.
• Strong proficiency in using Jira for work item tracking.
• Familiarity with cloud platforms such as AWS, Azure, or GCP.

Aufgaben

• Facilitate effective communication between internal product teams.
• Oversee incoming requests and issues via the service portal.
• Translate business needs into actionable platform features.

Kenntnisse

Stakeholder communication coordination

Jira proficiency

Cloud knowledge

Data management understanding

Jobbeschreibung

Overview

Job Details Stakeholder Communication Coordination Facilitate effective communication and alignment between our three internal product teams. Manage proactive communication and expectations with our consuming teams who rely on the data platform and our Platform Lead. Oversee and manage incoming requests and issues via the service portal, triaging and routing tickets to significantly lower the direct support load on individual developers. Translate business and user needs into actionable platform features or services. Work with engineering leads to refine stories and acceptance criteria. Treat the platform as a product: define SLAs, document capabilities, track adoption, measure satisfaction, etc.

Responsibilities

• Stakeholder communication coordination: Facilitate effective communication and alignment between our three internal product teams. Manage proactive communication and expectations with consuming teams who rely on the data platform and our Platform Lead.
• Service portal management: Oversee and manage incoming requests and issues via the service portal, triaging and routing tickets to significantly lower the direct support load on individual developers.
• Requirements translation: Translate business and user needs into actionable platform features or services. Work with engineering leads to refine stories and acceptance criteria.
• Platform as a product: Treat the platform as a product; define SLAs, document capabilities, track adoption, measure satisfaction, etc.
• Work item coordination: Orchestrate and align work items across our three product teams, ensuring smooth progress and dependencies are managed.
• Jira proficiency: Highly skilled in using Jira for work item tracking, backlog management, and reporting.
• Cloud and data knowledge: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and foundational data concepts (data warehousing, ETL/ELT, data governance) is a significant plus.

Qualifications

• Minimum years of experience: Proactive Onsite FRA or nearshore.