Specialist, Customer CARE (Dutch)

Vista; Berlin; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A prominent marketing partner in Berlin is looking for individuals enthusiastic about supporting small businesses. This role involves assisting customers with their marketing queries primarily in Dutch and offering tailored solutions. With a focus on eCommerce, candidates should have excellent communication skills and a passion for marketing. A flexible shift system and various home office perks are offered, making this a unique opportunity.

Leistungen

Monthly home office allowance of €85

Financial support for home office setup

Discounted Urban Sports Club subscription

Bicycle leasing with JobRad

Comprehensive paid training course

Weekly-rotating shift system

Qualifikationen

• Strong interest in eCommerce and marketing.
• Ability to communicate effectively in Dutch.
• Persistent and reliable approach to client partnerships.

Aufgaben

• Assist customers with queries via phone, email, and chat.
• Provide optimal solutions for clients' marketing needs.

Kenntnisse

Excellent oral and written Dutch communication skills

Interest in eCommerce and marketing

Digital native with multi-channel communication skills

Understanding of marketing solutions

Jobbeschreibung

You are enthusiastic about small businesses and self-employed people and want to be an important marketing partner for them. If so, it is time for you to join Vista and apply now!

What makes working for Vista so unique?

Find out by watching this video:

You can look forward to:

1. The opportunity to work from home within Germany.
2. Monthly home office allowance of €85, supporting your electricity and internet costs.
3. Financial support for setting up your home office.
4. A discounted Urban Sports Club subscription after one year of employment.
5. Bicycle leasing with JobRad.
6. A comprehensive paid 4-week training course from the start, along with regular mentoring and training sessions; offering versatile development opportunities within and outside your team to align with our shared vision.
7. A dedicated Team Lead to support your and your team's development.
8. A reliable weekly-rotating shift system (Monday to Friday, 8:00-21:00; Saturday, 9:00-18:00; maximum 5 days a week), with shifts scheduled well in advance; both full-time and part-time positions (minimum 30 hours/week).

What you ideally bring:

• Excellent oral and written Dutch communication skills, combined with friendliness and empathy to understand and assist our customers with their queries.
• A strong interest in eCommerce and marketing, along with a passion for print and design, enabling you to provide optimal solutions for our customers and contribute to their business success.
• Being a digital native, capable of connecting with customers across all channels, especially via phone, email, and chat.
• Persistence and reliability as a partner for our clients, with an overview of current marketing solutions such as flyers, business cards, and disposable menus.

What you can expect from our selection process:

Initially, a 20-minute conversation via video or phone. If successful, you'll be invited for a more detailed interview via Zoom, where you'll have the chance to meet your potential Team Lead and learn more about the role. We look forward to your application, which should be sent in English to your first point of contact, Hai-Dang Phan, Talent Acquisition Manager.

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Experience: Unclear Seniority

Key Skills:

Bidding, Business Solutions, ABAP, Business Operations, Business Sales, Corporate Marketing

Employment Type: Full Time

Experience: Years

Vacancy: 1