Specialist, Customer CARE (Dutch)

Cimpress/Vista; Berlin; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A digital marketing company in Berlin is seeking a Customer CARE Specialist fluent in Dutch. You will assist small businesses by providing marketing solutions. The role allows for remote work and offers support for your home office setup. Candidates should have strong communication skills and a passion for eCommerce and design. Interested individuals must apply in English.

Leistungen

Monthly home office allowance of 85 €

Financial support for home office setup

Discounted Urban Sports Club subscription

Bicycle leasing with JobRad

Paid training course and mentoring

Weekly rotating shift system

Qualifikationen

• Ability to understand and assist customers with queries.
• Keep up with current marketing solutions for clients.

Aufgaben

• Assist customers via phone, email, and chat.
• Maintain an overview of marketing solutions.

Kenntnisse

Very good oral and written Dutch communication skills

Friendly and empathetic

Strong interest in eCommerce and marketing

Passion for print and design

Digital native

Persistence

Jobbeschreibung

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Specialist, Customer CARE (Dutch), Berlin

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Client:

Cimpress/Vista

Location:

Berlin, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

935456d55705

Job Views:

2

Posted:

09.08.2025

Expiry Date:

23.09.2025

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Job Description:

You are enthusiastic about small businesses and self-employed people, and you want to be an important marketing partner for them? Then it is time for you to become a part of Vista and apply now!

What makes working for Vista so unique?

Find out by watching this video: https://www.youtube.com/watch?v=9nk8Z901AW4

What you can look forward to:

• The opportunity to work from home within Germany.
• Monthly home office allowance of 85 € - a financial infusion for your electricity and internet costs.
• Financial support for building up your home office.
• A discounted Urban Sports Club subscription after working one year with us.
• Bicycle leasing with JobRad.
• A comprehensive, paid 4-week training course right from the beginning as well as regular mentoring and training sessions afterwards; versatile development opportunities within and outside your team, so that we are all working towards the same vision.
• A dedicated Team Lead at your side to support your and your team’s development.
• A reliable, weekly-rotating shift system (Mon.-Fri., 08:00-21:00, Sat. 09:00-18:00; max. 5 days a week) with shift times scheduled well in advance; full-time and part-time positions (minimum 30 h/week).

What you ideally bring with you:

• You have very good oral and written Dutch communication skills as well as being friendly and empathetic, so as to understand and assist our customers with any queries which may arise.
• You have a strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to chip in the success of their business.
• You are a digital native which allows you to connect with our customers on all channels to support them, especially via phone, email, and chat.
• You exude persistence and, as a reliable partner for our clients, maintain an overview of all the current marketing solutions we can offer them, e.g. flyers, business cards, disposable menus.

What you can expect from our selection process:

First, we will get to know each other in a 20-minute conversation via video or phone. If this goes well, we will invite you for a more comprehensive interview via video (Zoom). At this point, you will have the opportunity to get in contact with your potential Team Lead and get more insights into the job. We are looking forward to your application. Please send it in English to your first point of contact

Visit us on Facebook or Instagram to find out more about who we are.

https://www.facebook.com/LifeatVistaBerlin