SPA Receptionist (m/f/d)

17; Sylt; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A renowned hospitality company located on Sylt Island is seeking a SPA Receptionist (m/f/d) to provide professional guest advice and coordinate spa appointments. The ideal candidate will have a background in hotel service and strong communication skills. This position offers an open-ended contract, competitive pay, significant bonuses, and professional development opportunities, ensuring both personal and career growth.

Leistungen

Island bonus of up to €1,000

Open-ended employment contract

Fair pay according to collective agreement

Travel discounts for resorts

Discounts on F&B and SPA services

Anniversary bonuses

Supplementary health insurance

Internal training and seminars

Qualifikationen

• Completed training in the hotel or service sector or relevant professional experience.
• Ideally further training in wellness, cosmetics, or massage.
• Responsible work ethic and competent demeanor.

Aufgaben

• Advise guests professionally on the selection of spa and fitness programmes.
• Coordinate and plan appointments efficiently for therapists.
• Handle change requests from guests regarding treatments.

Kenntnisse

Strong communication

Teamwork

Sales talent

Guest orientation

Initiative

Positive charisma

Proficient in English

Ausbildung

Training in hotel or service sector

Further training in wellness, cosmetics, or massage

Jobbeschreibung

Welcome to A-ROSA Sylt, where team spirit, excellence, and a passion for hospitality are at home! We are looking for motivated, talented, and dedicated individuals who want to enrich our team and contribute to giving our guests unforgettable moments while driving our sustainability goals forward. Join us on our journey to #worknewways and become part of our team as a SPA Receptionist (m/f/d) on one of the most beautiful islands in Germany.

Responsibilities

• As a wellbeing expert, advise guests professionally on the selection of spa and fitness programmes.
• Coordinate and plan appointments efficiently for masseurs, therapists, beauty specialists, and fitness trainers.
• Handle change requests from guests regarding treatments already booked.
• Work closely with all employees in the spa area.
• Inspire guests with our care products from depot partners and offers from the SPA and fitness area, actively promoting them.
• Convey the A-ROSA holiday feeling to guests at all times.

Qualifications

• Completed training in the hotel or service sector or relevant professional experience.
• Ideally further training in wellness, cosmetics, or massage (e.g., wellness counsellor).
• Positive charisma and enthusiasm to convey to guests and colleagues.
• Competent and warm demeanor.
• Responsible work ethic.
• Sincere guest and service orientation.
• Strong communication and teamwork skills.
• High initiative and sales talent.
• Good knowledge of English.

What We Offer

• Island bonus of up to €1,000 (gross, for full-time employees with at least eight months of employment).
• Open-ended employment contract with long-term prospects.
• Fair pay according to collective agreement, including Christmas and holiday bonuses.
• Above-tariff pay depending on qualifications.
• Travel discounts for our resorts and hotels.
• Discounts on F&B and SPA services at all locations.
• Recognition for extra commitment through service exchange and support bonuses.
• Anniversary bonuses from the first year of service.
• Referral program with rewards up to €1,000 gross per referral.
• Supplementary health insurance and pension scheme.
• Support and coaching offers via voiio.
• Internal training and further education, including seminars at the German Hotel Academy.
• Development opportunities within our international group (Germany, Austria, Italy).
• Corporate benefits with discounts from over 1,500 providers.
• Free employee clothing, including provision and cleaning.
• Access to our staff canteen.
• Provision of a low-cost flat.
• We are proud members of the Diversity Charter, valuing personality over origin or CV.