Solutions Engineer Washington D.C.

Auterion; München; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading company in AI-powered autonomous systems is seeking a Solutions Engineer to support customer technology integration. The ideal candidate will possess strong engineering skills, effective client management abilities, and the capacity to engage with customers directly. This role involves both hands-on technical implementation and cross-functional collaboration to ensure customer satisfaction while addressing complex technical challenges.

Leistungen

Stock Options

Unlimited PTO

Medical flex spending

Life Insurance

Enhanced maternity & paternity leave

Learning and development opportunities

Qualifikationen

• 2+ years experience in solutions/sales engineering, ideally in robotics.
• Proficient in customer facing aspects and technical documentation.
• Experience in software engineering and UAV systems is advantageous.

Aufgaben

• Manage and support the end-to-end implementation of technology.
• Provide sales support by coordinating and managing sales activities.
• Work on technical design and implementation within engineering teams.

Kenntnisse

Customer Engagement

Problem Solving

Communication

Technical Design

UAV Piloting

Ausbildung

Bachelor's degree in Engineering

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Tools

Zendesk

C++

Jobbeschreibung

As a Solutions Engineer, you will work closely with Auterion’s customers and partners to deploy our technology into their stacks and to support them during their integration journey. This role combines hands-on implementation of cutting-edge technology, with effective client & project management skills. You will solve quests ranging from hardware systems and sensor integration questions to flight control problems where you will interact with our teams to help our client bring their drones safely to the sky. You will be our interface to the customer's engineering team.

Responsibilities and Duties

• Solutions Adoption: Manage and support the end-to-end implementation of Auterion’s technology into the applications & tech stack of our customers.
• Deal Support: Provide sales support by coordinating and managing sales-related activities, such as preparing and processing quotes, orders, and invoices.
• Technical Design: Work with the product engineering team on designing and implementing features (on an embedded linux and microcontroller/RTOS environment).
• Customer Engagement: Respond to customer inquiries and resolve issues in a timely and professional manner, ensuring customer satisfaction and loyalty.
• Technical Documentation and Enablement: Closely work with Auterion’s product engineering and support teams to further build & grow our product offerings and documentation.
• Cross-functional Collaboration: work with internal departments, such as finance, marketing, and operations, to ensure seamless communication and coordination of sales-related activities.

Qualifications and Skills

• 2+ years experience in a solutions or sales engineering role, ideally within startups, scale-ups with experience in robotics technologies an added bonus.
• Bachelor's degree in Engineering, Computer Science, Information Technology, or related field.
• Proficiency in customer facing aspects of engineering, working and interfacing directly with customers.
• UAV piloting experience, with knowledge of drone flight control systems such as PX4 being a nice to have.
• Experience with Zendesk and/or other ticketing systems.
• Experience in software engineering (C++).
• Experience with Electrical and mechanical integration, modification, and prototyping.
• Mechanical design expertise; 3D printing, soldering, assembly, mounting and wiring of electronic subassemblies.
• Willingness to work flexible hours and travel internationally.
• Willingness to work with contested countries.
• Stock Options
• Unlimited PTO
• Medical flex spending
• Life Insurance
• Enhanced maternity & paternity leave
• Learning and development opportunities

About Auterion

We are building the leading software platform for AI-powered autonomous systems for enterprise and government customers. Our team is supporting the most important missions and solving the most challenging problems.

At Auterion, we bring together the sharpest minds who love to solve the hardest problems. Join a vibrant team built on innovation, openness, and excellence, where you’ll be empowered to develop ideas, collaborate across all levels, and make an impact that matters.

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