Solutions Engineer (m / f / d) - 30405

Splunk Inc; Frankfurt; Hybrid; EUR 112.000 - 154.000; Vollzeit

Zusammenfassung

An innovative firm is seeking a highly motivated Solutions Engineer to join their pre-sales Solutions Engineering team. This role is pivotal in providing technical expertise and support to clients within the German Strategic sales team. You will engage with a diverse range of customers, aligning their use-cases with the company's capabilities and ensuring successful outcomes. With a focus on security and observability, you will leverage your extensive experience to drive customer success and foster long-term relationships. Join a collaborative environment where your contributions will significantly impact the growth and success of the company.

Qualifikationen

• 5+ years in selling and delivering enterprise software solutions.
• Experience in cyber security and/or observability is highly desired.
• Ability to establish trusted technical advisor status with customers.

Aufgaben

• Develop and maintain deep expertise of Splunk’s portfolio and use-cases.
• Drive deeper penetration of Splunk’s products within accounts.
• Build and maintain relationships with key customer personas.

Kenntnisse

Interpersonal Skills

Communication Skills

Presentation Skills

Time Management

Analytical Skills

Fluency in English

Fluency in German

Ausbildung

Bachelor's Degree

Tools

Splunk Platform

AWS

GCP

Azure

Jobbeschreibung

Splunk is currently seeking a highly motivated, outcome-focused individual to join our pre-sales Solutions Engineering team as a Solutions Engineer (m / f / d) within the German Strategic team . As a Splunk Solutions Engineer, you’ll be a technical sales resource for the German Strategic sales team and support our clients from DAX, MDAX, and selected privately owned companies. You will be the authority on the technical aspects of our solutions and how they integrate within our clients' workflow and tooling. Role Splunk’s technical sellers seek to unify, advance, and expand the value of the Splunk portfolio by providing deep technical and domain expertise to introduce and operationalize Security and Observability use-cases and solutions. The Solutions Engineers are Splunk’s customer-facing technical account leaders. Their purpose is to partner with customers and Splunk teams to ensure long-term success and growth within Splunk’s customer base. Solutions Engineers are responsible for the breadth of technical engagement within their assigned customers across products, domains, and use cases.This role requires a self-motivated continuous learner who has a deep desire to solve a wide variety of security and observability problems. Customer interactions will cover a wide range of engagements. Some examples include aligning customer use-cases to Splunk capabilities, providing guidance to customers on solutions that meet their business objectives, presenting to senior customer staff, and partnering with Solution Architects to position and operationalize advanced use-cases and capabilities in your accounts.A successful Solutions Engineer will not only maintain a technical understanding of Splunk solutions but also build cross-functional relationships with Solution Architects and Professional Service account team members to build scale and impact Splunk’s continued growth. Responsibilities

• Develop and maintain deep expertise of Splunk’s portfolio, use-cases, and its alignment to customer challenges and objectives
• Own Splunk’s portfolio, holistic technical engagement, and customer experience in your accounts
• Drive deeper and broader penetration of Splunk’s products within your accounts
• Operationalize Splunk’s foundational solutions comprised of hybrid / cloud, security, and observability in the customer’s environment
• Build and maintain relationships with key customer personas
• Assemble and lead relevant Splunk technical resources as required to ensure optimal customer outcomes
• Evangelize Splunk’s use-cases at theater / regional industry events and with customers and partners in your region

Required Expertise

• 5+ years of related experience in selling and delivering enterprise software solutions for cloud, on-premise, and hybrid environments
• Experience working in or recommending SaaS delivery model
• Experience in cyber security and / or observability is highly desired
• Ability to create, lead, and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer’s expected business outcomes
• Ability to establish trusted technical advisor status with your customers
• Practical experience with public cloud infrastructure and an understanding of cloud economics (e.g., AWS, GCP, Azure, etc.) are highly desirable.
• Experience with installation, configuration, integration, and administration of enterprise software
• Experience in working with German large enterprise customers is a plus
• Experience in the security space like EDR, XDR, SIEM, SOC, SOAR is a plus, as well as in the observability space.

Required Skills

• Outstanding interpersonal skills and excellent communication - both written and verbal, with the ability to effectively lead others in a highly collaborative team environment
• Excellent presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format.
• Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team.
• Ability to be organized and analytical and will be able to eliminate sales obstacles using creative and adaptive approaches.
• Available to travel to visit prospects and customers in Germany
• Bachelor’s degree or commensurate experience
• Fluent in English & German, both written & spoken, is a must criterion
• IMPORTANT : We can teach you the technology, coach you on soft skills, and educate you on processes. You should have a strong sense of self-motivation, an insatiable curiosity about what “is possible” with technology, the desire to work with an awesome team, and a positive, fun-loving attitude

Nice to have : Technical and experiential

• Practical experience with the Splunk platform or competing solutions is a plus

Note : OTE RangeFor sales roles starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans).GermanyOn Target Earnings : 112,000.00 - 154,000.00Splunk provides flexibility and choice in the working arrangement for most roles, including remote and / or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.